NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Here is the latest update from my trying:
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page.
2. After that, perform factory reset on both Router and the Satellite.
3. Finish basic configuration, but DO NOT connect to internet yet.
4. Enable Telnet option on both Router and the Satellite in their Debug.html page.
5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0
nvram set ver_check_https_svr1=http.fw.updates1.aaa.com
nvram set ver_check_ftp_svr1=updates1.aaa.com
nvram set ver_check_ftp_svr2=updates1.aaa.com
nvram set ver_check_ftp_svr3=updates1.aaa.com
nvram set lang_check_ftp_svr=updates1.aaa.com
nvram set install_fw_upgrade_latest=0
nvram set ver_check_enable=0
nvram set ver_check_ftp_password=aaa@aaa
nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com
nvram set promotion_server=updates1.aaa.com
nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites :
a. Keyword Block set to "Always"
b. Add the following key words:
http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable
Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works.
I presume #7 isn't needed as I've tried this before with out telnet config and it didn't work. I found that blocking just the two update addresses blocked at a upstream host router infront of the RBR did.
I presume the telnet config is whats doing it....
That version will not have the DNS fix in it though...
Xcelebric wrote:
Here is the latest update from my trying:
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page.
2. After that, perform factory reset on both Router and the Satellite.
3. Finish basic configuration, but DO NOT connect to internet yet.
4. Enable Telnet option on both Router and the Satellite in their Debug.html page.
5. Telnet connect to both devices, and ran the following:
nvram set auto_upgrade_enable=0
nvram set ver_check_https_svr1=http.fw.updates1.aaa.com
nvram set ver_check_ftp_svr1=updates1.aaa.com
nvram set ver_check_ftp_svr2=updates1.aaa.com
nvram set ver_check_ftp_svr3=updates1.aaa.com
nvram set lang_check_ftp_svr=updates1.aaa.com
nvram set install_fw_upgrade_latest=0
nvram set ver_check_enable=0
nvram set ver_check_ftp_password=aaa@aaa
nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com
nvram set promotion_server=updates1.aaa.com
nvram commit
6. Make sure the above run on both devices.
7. Go to Managment page -> Advanced -> Security -> Block Sites :
a. Keyword Block set to "Always"b. Add the following key words:
http.fw.updates1.netgear.comupdates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable
Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works.
I did test on this, if we do not perform #7, the Router will still be able to detect the update.
OK, thank you for confirming.
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated.
Thank you.
Thanks FURRYe38 for your instructions. I'm in IT so probably would not recommend for soemone not tech savy to perform. Pretty rubbish and I feel for people struggling with recent upgrades.
I have a RBR850/RBS850 and the only firmware version that still has the telnet option is RBS850-V3.2.10.11_1.2.12. I have downgraded and blocked upgrade sites. All seemed to go as per instructions.
It does concern me that by stopping updates we may leave ourselves vulnerable by not updating firmware. However, Netgear have done such an disgraceful job in the v4.6 update, what option do we have.
It appears now and with downgrading, I now have internet speeds to what I had before (200-240Mbps).
I've also reinstated my secondary wifi network (not Orbi which works and is now backup), compared speeds and they are the same. Tested from 4 different devices.
I'll run with this for now but likely to move off this expensive rubbish product to something better. It sh!ts me to have to waste good money on rubbish infrastructure!
Likely move to a business grade kit for home network, such as Meraki or Ubiquiti.
Good luck everyone.
BTW - does anyone know the billing department details for Netgear, invoice them for lost earnings?
- After multiple issues, I just returned my 4 week old orbi system to the place I bought it for a refund. Disappointing that such a premium priced orbi doesn't give stable trouble free wi-fi. I bought an ASUS mesh system now and it's been flawless...
FW v7 is now old and not used anymore. There is more recent FW version for Orbi 7 series.
Good Luck.