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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Hoopadellic
Aug 25, 2021Aspirant
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated.
Thank you.
FURRYe38
Aug 25, 2021Guru
Try this:
Hoopadellic wrote:
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated.
Thank you.
- mcnitzkenAug 28, 2021Guide
Xcelebric You are awesome!!! I followed your advice for the most part, and had a lot of success. I moved everything back onto V3.2.18.1_1.4.14 after trying endlessly to fix my v4 installation. Editing the css on the webpage allowed me to get the YES button to appear, and I tried blocking the URLs a few ways.
To prevent updates, I also took some tips from FURRYe38 and used my upstream Verizon FIOS router to block the update websites. For the FIOS Router, this isn't the most intuitive, but you need:
1. Assign the Orbi Router a static IP
2. Go to Advanced -> Parental Controls
3. Add the Orbi as a Device and select "Block the following Websites and Embedded Keywords within a URL"
4. Enter the http.fw.updates1.netgear.com and updates1.netgear.com urls.
Initially I couldn't get the schedule to stick all the time, but I ended up enabling all the days, Set the Rule will be Active at the Schedule Time, and set it from 9:00AM to 8:45AM initially. Then I when I changed it from 9AM to 9AM in edit it now goes for 24 hours. Originally when I set the Start and End time the same the rule wouldn't work for me, so maybe there's a bug in the FIOS firmware, but it works now and I get the "Service Unreachable" message.
I did notice in the logs that somehow the router figured out there is a v4.6.7 firmware available as it is listed in the debug logs, but it does not show any prompt, and the firmware update pages fail, so I'm optimistic its not going to actually update, as I factory reset it several times after making sure the update urls were blocked.