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RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Hi, I have been experiencing the issue where the internet disconnects randomly for about 10 - 30 seconds and I noticed my firmware had been upgraded to 4637. Is there a solution to this yet? I don't have time to read all of this thread. I bought my Orbi ax4200 last March and it worked perfectly until a few weeks ago when it got updated. Looks like I'm beyond the 90 days of support. I have reset my Orbi and Netgear modem multiple times the last few weeks and still experiencing this issue. Any tips or insights you can provide would be appreciated.
Thank you.
I have an RBK752 running firmware version 4.6.3.7 and am seeing the router disconnect and turn magenta. I have a wired connection to the router and am unable to connect to any devices on the LAN or access the internet while in this state. If I launch the app it shows the status or the router to be red/disconnected. I can recover by using the Orbi app on my phone and rebooting the router once the router reboots then everything is good. Is this yet another problem with the firmware? Any ideas on when Netgear will be releasing a fix? Any ideas on what may help stabalize this or do I have to go back to my time capsule until Netgear can get it fixed?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?Other users mentioned disabling AX mode and setting CTS to 2347 helped.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Timothy88 wrote:
I have an RBK752 running firmware version 4.6.3.7 and am seeing the router disconnect and turn magenta. I have a wired connection to the router and am unable to connect to any devices on the LAN or access the internet while in this state. If I launch the app it shows the status or the router to be red/disconnected. I can recover by using the Orbi app on my phone and rebooting the router once the router reboots then everything is good. Is this yet another problem with the firmware? Any ideas on when Netgear will be releasing a fix? Any ideas on what may help stabalize this or do I have to go back to my time capsule until Netgear can get it fixed?
Yes I have performed several power cycles. This is the third time this has happend since the update. I have not performed a factory reset since the update as from reading the posts in this thread it seemed to have not effect on resolving any of the issues mentioned. I can do a factory reset but I have a lengthy list of reservations that I would need to re-add.
Not sure how disable AX mode would affect the wired connection unless it is making the router itself unstable. Comcast cable connected to an SB8200