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Re: RBK750 Series - Firmware Update v4.6.3.7

Re: RBK750 Series - Firmware Update v4.6.3.7

They used to. They just don’t want you getting away from the new service they are trying to sell.
Message 151 of 303
Timothy88
Luminary

Re: RBK750 Series - Firmware Update v4.6.3.7

Good business model we'll make your system unstable so you buy our additional service but still get no resolution, so now you're even more PO'd

Airport Extreme routing 750 running in AP mode.
Message 152 of 303
Timothy88
Luminary

Re: RBK750 Series - Firmware Update v4.6.3.7

Has anyone looked at or have any experience with the ASUS ZenWiFi AX (XT8)?
Airport Extreme routing 750 running in AP mode.
Message 153 of 303
raven_au
Virtuoso

Re: RBK750 Series - Firmware Update v4.6.3.7


@Timothy88 wrote:
Has anyone looked at or have any experience with the ASUS ZenWiFi AX (XT8)?

You can find out all you need to know over at Small Net Builder forums.

Message 154 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

By the looks of it, they seem to have there own issues too. Smiley Wink

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 155 of 303
Timothy88
Luminary

Re: RBK750 Series - Firmware Update v4.6.3.7

Can the Orbi run DD-WRT or Tomato?

 

Airport Extreme routing 750 running in AP mode.
Message 156 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

Nope. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 157 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

This is way above my head. Are these command lines?
Message 158 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

What are you referring too? 


@Theobuck wrote:
This is way above my head. Are these command lines?

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 159 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

5. Telnet connect to both devices, and ran the following:

nvram set auto_upgrade_enable=0
nvram set ver_check_https_svr1=http.fw.updates1.aaa.com
nvram set ver_check_ftp_svr1=updates1.aaa.com
nvram set ver_check_ftp_svr2=updates1.aaa.com
nvram set ver_check_ftp_svr3=updates1.aaa.com
nvram set lang_check_ftp_svr=updates1.aaa.com
nvram set install_fw_upgrade_latest=0
nvram set ver_check_enable=0
nvram set ver_check_ftp_password=aaa@aaa
nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com
nvram set promotion_server=updates1.aaa.com
nvram commit

6. Make sure the above run on both devices.

7. Go to Managment page -> Advanced -> Security -> Block Sites :
a. Keyword Block set to "Always"
b. Add the following key words:
http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.

8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.

9. After that, my firmware update page showing this:
Message 160 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

Yes, those are commands sent down AFTER the Orbi AX is downgraded to v3(v22) FW from v4. That stops the Orbi from auto updating from what the initial user posted. 


@Theobuck wrote:
5. Telnet connect to both devices, and ran the following:

nvram set auto_upgrade_enable=0
nvram set ver_check_https_svr1=http.fw.updates1.aaa.com
nvram set ver_check_ftp_svr1=updates1.aaa.com
nvram set ver_check_ftp_svr2=updates1.aaa.com
nvram set ver_check_ftp_svr3=updates1.aaa.com
nvram set lang_check_ftp_svr=updates1.aaa.com
nvram set install_fw_upgrade_latest=0
nvram set ver_check_enable=0
nvram set ver_check_ftp_password=aaa@aaa
nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com
nvram set promotion_server=updates1.aaa.com
nvram commit

6. Make sure the above run on both devices.

7. Go to Managment page -> Advanced -> Security -> Block Sites :
a. Keyword Block set to "Always"
b. Add the following key words:
http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.

8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.

9. After that, my firmware update page showing this:

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 161 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

ALL USERS of the 7 series Orbi AX system, please contact NG support by opening a support ticket and contact NG and ask them for the beta that seems to be avialable for the 7 series that seems to be directed to fixed what everyone with a 7 series has been having problems with:

https://www.netgear.com/support/#

For user out of warranty, contact @Blanca_O and @DarrenM and send them a PM and ask for the beta. 

 

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213650...

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213652...

 

 

Good Luck. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 162 of 303
michsu
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

Hi, can anyone send me a copy of the beta firmware? Thank you.
Message 163 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

Just a heads up also the FW release notes were recently updated ( Last Updated:09/03/2021 | Article ID: 000063818 )
The version looks the same.
https://kb.netgear.com/000063818/RBR750-RBS750-Firmware-Version-4-6-3-7
Message 164 of 303
michsu
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

FOUND IT!!

https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.3.7_2.0.49.zip

Replace the file version with the new version!
Message 165 of 303
michsu
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

It didn't work, sorry.

Message 166 of 303
FURRYe38
Guru

Re: RBK750 Series - Firmware Update v4.6.3.7

Doesn't mean the FW file was updated.

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213650...

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/213652...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 167 of 303
Timothy88
Luminary

Re: RBK750 Series - Firmware Update v4.6.3.7

I'd be interested in the Beta as it jsut crashed again.

 

Airport Extreme routing 750 running in AP mode.
Message 168 of 303
jamacphoto
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

Same here be Interested as well because mine crashed like yours this morning I just talked three rebooots To get it back. Did pm the people as just outside of warranty. Hopefully beta does get sent out soon
Message 169 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

Netgear support has no idea about a beta version.
Message 170 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

If you call Netgear support, be ready to do troubleshooting you don’t want. I factory reset ( I explained it would not help, and it didn’t). Changed my DNS server (it didn’t help). Finally, I got to tier 2. They had me upload a ton of files, so now I wait. But still no beta version FW.
Message 171 of 303
AggedwNG
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

I have a strong suspicion that these issues are tied in to Armor.. Their push for cloud security and this fw limiting the ability to downgrade (or attempting to) is curious in timing. I got nowhere with support. I ended up having to go back to an old router just to have ethernet functionality. Best of luck.
Message 172 of 303
Theobuck
Apprentice

Re: RBK750 Series - Firmware Update v4.6.3.7

The tier 2 said that there was no way to go back to the previous version. I said well people on the Netgear community found a way. LOL
Message 173 of 303
Xcelebric
Guide

Re: RBK750 Series - Firmware Update v4.6.3.7

Update:  It has been more than 2 weeks. My Router and satellite stayed on V3 Firmware and running smoothly.   For anyone who wants to try the workaround, you can refer to my previous post. 

 

NG support called me last week to ask how my self-troubleshooting was going, I told them they should be ASHAMED of putting “Provide World’s leading stable Wireless solution” slogan on the product packaging box.

Message 174 of 303
Jlhardwick
Star

Re: RBK750 Series - Firmware Update v4.6.3.7

Back in July I upgraded my firmware to v4.6.3.7 and immediately lost the ability for my printer to connect via Wi-Fi. Multiple contacts with support got nowhere with a solution. I then had to leave town for a couple of months for business at which time my crappy 90 day support ended. By the time I got back 80 percent of my devices could no longer connect to Wi-Fi. Factory reset the router and started over. Things would work for a short time then again lose the ability to connect. I contacted support again and got them to make an exception and talk to me. They decided to send me a replacement unit but again with the same version of Firmware the same problem exists. Of course now I have no support and have a 5 month old brick on my hands. Not at all happy with Netgear for having horrible support policies and releasing very buggy firmware with no fix.

Message 175 of 303
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