NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Please contact a forum moderator and ask them about the beta:
in meantime, try and downgrade to v3 using Xcelebric process:
Seems to bring stability back to Orbi systems:
Jlhardwick wrote:
Back in July I upgraded my firmware to v4.6.3.7 and immediately lost the ability for my printer to connect via Wi-Fi. Multiple contacts with support got nowhere with a solution. I then had to leave town for a couple of months for business at which time my crappy 90 day support ended. By the time I got back 80 percent of my devices could no longer connect to Wi-Fi. Factory reset the router and started over. Things would work for a short time then again lose the ability to connect. I contacted support again and got them to make an exception and talk to me. They decided to send me a replacement unit but again with the same version of Firmware the same problem exists. Of course now I have no support and have a 5 month old brick on my hands. Not at all happy with Netgear for having horrible support policies and releasing very buggy firmware with no fix.
Ok have contact a forum moderator and ask them about the beta:
has anyone else contacted =and hear back yet. how long did it take ?
do thank everyone for the downgrade procedures but not gonna do it lol too much to do for the price paid foe the device. NG should do it for us
/ have a simpel way to fall back and stop the upgrade. mayeb others Companies have the ability.
it is just so shoicking at the speed they are going to produce a fix or easy method ot fall back. Heck at my job if i reacted at this pace woudl have been let go lol
- I contacted them a few days ago and didn’t hear anything.
Its been a holiday here in the USA so maybe delayed responce. Hopefully you'll hear something soon.
- I contacted support for new BETA
they respond like they dont have any idea there is an issue
they want me to send them a bunch of info
Ive already spent hours and days messing with these crappy routers I mistakenly sold to my clients
now im stuck contantly doing service calls to make hillbilly patches and putting other brand routers in front of the orbi to fix DNS issues
then they fix DNS issues and totally break the MESH network with V4
so now i have to learn HTML coding in my spare time to HACK their firmware to roll back to V3
Only to get the DNS issue back again
I have purchased $29 dollar routers from walmart that are more reliable
If NETGEAR has a BETA firmware that helps
why on earth do we have to jump thru hoops and pretend we havent already tried all the trouble shooting steps
what kind of support is this ?
thats all we ever do is trouble shoot these garbage routers
release the god dam BETA already
spoongooner@hotmail.com ready and waiting for several months for a working router
i have over 50 of these piece of craps thing installed on COX customers when they were actually working half way decent last year before i found out about all the issues with the DNS...seemed like a good deal from Costco
wont costco be happy when i take all 50 of these bitches back for refund
i also asked for Help on this forum with some pics or help with V3 rollback
CRICKETs
no help from Netgear
no help from you folks
what a garbage forum
here is a pic of where to look for in F12 rollback to V3 that i asked for and had to spend hours and hours trying to figure it out when someone could have just posted a pic or gave better details
i added a pic of area I figured out to edit for f12 for any one else that wants to roll back to v3
But a big thanks to the person that even released the f12 info
I guess its not your job to teach me how to debug html i get that
but if your gonna share how about an extra 30 seconds of details
v4 would not work for me at quite a few clients it destroys the MESH and give poor connections and drops
V3 works half way decent on Cox
but major Dns issues any any ptp Internet providers here in Arizona
.jpg){kind=link}