Orbi WiFi 7 RBE973
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RBK752 - Phone constantly changing between nodes

asperber
Follower

RBK752 - Phone constantly changing between nodes

I have an orbi pair and my Samsung phone keeps changing constantly between nodes.  Is there any way to make it so it's less sensitive to changes between signal strength, and will therefore stay connected longer?

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FURRYe38
Guru

Re: RBK752 - Phone constantly changing between nodes

Please post about this over inthe Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

Message 2 of 3
FURRYe38
Guru

Re: RBK752 - Phone constantly changing between nodes

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Is this the only device that experiences this? 

What model is this device and what OS is loaded on your device? 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Change CTS to 2347. Save settings and reboot the router and satellite(s).


@asperber wrote:

I have an orbi pair and my Samsung phone keeps changing constantly between nodes.  Is there any way to make it so it's less sensitive to changes between signal strength, and will therefore stay connected longer?


 

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