Orbi WiFi 7 RBE973
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RBK752 & U-Verse. BGW210

JimTurkey
Guide

RBK752 & U-Verse. BGW210

So I think I hooked everything up correctly. But something isn't correct as I cannot watch U-Verse TV. The internet seems to work fine but U-Verse freezes about 10 seconds of viewing. Resetting the receiver does nothing. 

 

Just to confirm, I did the following things:

  • Firewall. > Set IP Passthrough (set to Passthrough and then selected DHCPS-fixed.
  • Packed Filter > (Turned them all off)
  • Turned off Wi-Fi for both 2.4Ghz and 5Ghz
  • Firewall > Firewall Advanced > (turned all options to Off)

Then, other than ethernet cable from the BGW210 to the RBK752, all others are attached to the RBK752. 

 

And just to check, I reversed all of these steps and removed the Orbi from the setup. So settings were returned to "normal" and ethernet cables were plugged into the BGW210. And U-Verse works fine!

 

Please help!!

 

Message 1 of 22

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FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Message 2 of 22

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FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Message 2 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

thanks so much for the links!

one question, though … with all of the features being disabled in AP Mode, what is/are the advantage of AP Mode?
Message 3 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Avoid hassles of ISPs modems that may not work right with the RBR In router mode. 

IF the RBR is crashing the ISP modem, possible some thing is going on at the modem level as well. 

 

Message 4 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

in my original post, i meant to add that the internet seems to work fine. it’s only when attempting to watch u-verse that i encounter a problem.

does that change your answer? is AP Mode still the recommendation?
Message 5 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Watch UVerse? 

 

See what happens with AP mode on the Orbi...

Message 6 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

yeah, i can’t watch cable tv.

so when i do AP Mode, do i need to worry about IP Passthrough, turn off the at&t wi-fi, or anything on the AT&T site?
Message 7 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Turn off IP passthru for AP mode.

Message 8 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

but no changes to the default firewall settings, right?
Message 9 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Use default firewall settings or recommended by the ISP. 

Message 10 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

great thanks.

last question (i think), i connect the orbi ethernet to isp router. that is the only one. all others (xbox, tv, etc) would be connected to the orbi, right?
Message 11 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Can be connected to the modem aswell. 

Message 12 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

oh glad i asked! thanks for your help!
Message 13 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

👍

Message 14 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

So more or less, AP Mode allows me to take advantage of Netgear's same high speeds and wider wi-fi range as Router Mode but without the side benefits such as the Orbi app and Netgear Armour?

 

Message 15 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Message 16 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

Great! My mine concern is the wi-fi speed and range anyway. The others are just added benefits (that would be nice, especially Armour).

Message 17 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Smiley Wink

Message 18 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210


@FURRYe38 wrote:

Turn off IP passthru for AP mode.


Are you saying to turn onn IP Passthrough or set it to Off? 

 

So that the only things I am doing are turning. off the Wifi and then turning on AP Mode?

Message 19 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

"Turn off IP passthru for AP mode." means OFF on the modem. 

Message 20 of 22
JimTurkey
Guide

Re: RBK752 & U-Verse. BGW210

Thanks. We're up and running!

Message 21 of 22
FURRYe38
Guru

Re: RBK752 & U-Verse. BGW210

Please mark your thread as solved so others will know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.

Message 22 of 22
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