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nathan_84's avatar
nathan_84
Aspirant
Aug 09, 2021
Solved

RBK752 satellite restarts quite often in a day

I am using Mesh AX4200 WiFi 6 (Up to 4.2Gbps) (RBK752-100EUS) with one router + one satellite.

Recently from 2 days back, my satellite restarts automatically (white light blinks and blue light comes and all light off), for a while it works and again it repeats in a hour.

What would be the probable reason?
Anything to be checked?

15 Replies

  • What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?

    • nathan_84's avatar
      nathan_84
      Aspirant
      Firmware: v4.6.3.7

      The internet provider provides a RJ45 cable input which is connected directly to the router.

      Size of home: 2 floors - each floor is 800 sqft- router is place in ground floor and satellite in first floor

      There are two neighbours

      It was working perfectly for 3 months since I bought, but thus restart occurs from this weekend.

      I did tried rebooting router twice yesterday and today, but didn't helped.