NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nathan_84
Aug 09, 2021Aspirant
RBK752 satellite restarts quite often in a day
I am using Mesh AX4200 WiFi 6 (Up to 4.2Gbps) (RBK752-100EUS) with one router + one satellite.
Recently from 2 days back, my satellite restarts automatically (white light blinks and blue light comes and all light off), for a while it works and again it repeats in a hour.
What would be the probable reason?
Anything to be checked?
Recently from 2 days back, my satellite restarts automatically (white light blinks and blue light comes and all light off), for a while it works and again it repeats in a hour.
What would be the probable reason?
Anything to be checked?
15 Replies
Sort By
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
- nathan_84AspirantFirmware: v4.6.3.7
The internet provider provides a RJ45 cable input which is connected directly to the router.
Size of home: 2 floors - each floor is 800 sqft- router is place in ground floor and satellite in first floor
There are two neighbours
It was working perfectly for 3 months since I bought, but thus restart occurs from this weekend.
I did tried rebooting router twice yesterday and today, but didn't helped.800sq ft maybe to small for both RBR and RBS.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What Wifi channels are you using on the RBR?