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Forum Discussion
nathan_84
Aug 09, 2021Aspirant
RBK752 satellite restarts quite often in a day
I am using Mesh AX4200 WiFi 6 (Up to 4.2Gbps) (RBK752-100EUS) with one router + one satellite. Recently from 2 days back, my satellite restarts automatically (white light blinks and blue light come...
- Aug 09, 2021
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FURRYe38
Aug 09, 2021Guru
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
- nathan_84Aug 09, 2021AspirantFirmware: v4.6.3.7
The internet provider provides a RJ45 cable input which is connected directly to the router.
Size of home: 2 floors - each floor is 800 sqft- router is place in ground floor and satellite in first floor
There are two neighbours
It was working perfectly for 3 months since I bought, but thus restart occurs from this weekend.
I did tried rebooting router twice yesterday and today, but didn't helped.- FURRYe38Aug 09, 2021Guru
800sq ft maybe to small for both RBR and RBS.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What Wifi channels are you using on the RBR?
- nathan_84Aug 09, 2021AspirantI mean
Ground floor - 800 sqft
First floor - 800 sqft
If I don't have satellite, the signal from ground floor router can't reach my first floor bedroom.
I am using both 2.4 and 5. In fact it is auto.
I recently changed the security setting in wifi settings from default: wpa2-personal to wpa/wpa-2 personal and disabled netgear Armour (in security).
I changed above to connect Sonos soundbar for demo.
Then I reverted back to original defaults again ( wpa2- personal and enabled netgear armor)
Will this be due to that?
Should I need to reset to factory settings and reconfigure it?