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wxd4000's avatar
wxd4000
Aspirant
Feb 13, 2022

RBK753 DNS Setting greyed out

Hi, I have a Orbi RBK753 mesh wifi system, I recently noticed the DNS setting is greyed out, and I am no longer able to use my NAS as my DNS server. I have tried to reboot the router and disable the parent control, but neither helps. The firmware version is V4.6.5.14_2.0.54. Is there anything I can do?

4 Replies

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  • plemans's avatar
    plemans
    Guru
    Feb 14, 2022

    Are you running it in access point mode? 

    Got a screensnip? 

    Are you using armor?  

    • wxd4000's avatar
      wxd4000
      Aspirant
      Feb 21, 2022

      Thank you for your reply!

       

      It is not in AP mode. Armor and parental control are disabled. Screen shot is attached. You can see the DNS setup is grey-out, the router MAC address is also not able to be changed

  • FURRYe38's avatar
    FURRYe38
    Guru
    Feb 14, 2022

    Be sure Armor or Smart Parental Controls are not enabled. 

     

    Netgear has set up a community forum specifically for the Orbi AX products. Most of the people who watch that forum are more likely to have experience with Orbi AX (WiFi6 RBK 3,7,8 and 9 Series) products:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax


    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.