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Forum Discussion
Jenovalente
Nov 27, 2019Aspirant
RBK852 no WiFi connection
Just got the new router yesterday and it updated to the most current firmware 3.2.7. I cannot get anything WiFi to get a connection to the internet. All devices are connected to the router and the rou...
- Dec 03, 2019
I would say there is something a miss with your ISP modem. Turning OFF the wifi radios on the modems should not effect any wired or wireless connections ON the orbi RBR. Other gatway modems I've used and configured don't exhibit this kind of problem. I have my RBK852 and RBK50 running at the same time here. Thought I have the power on the 852 radios turned down so as to not generate alot of noise in the house.
I would ask your ISP about this and maybe ask about getting a new modem or see if they have a modem only unit available. Since you don't need a router and wifi at the modem anymore.
FURRYe38
Nov 27, 2019Guru
What is the Mfr and model# of the ISP modem the NG router is connected too?
Disable the Guest network, do any device get connected to the internet thru the main wifi SSID?
What security mode are you using for the WiFi, WPA2 and AES is recommended. WPA3 isn't fully supported on most current wifi devices currently.
What wireless devices are you connecting to the Orbi system?
Do any of your devices report getting an IP address AND DNS addresses on there networking settings?
Jenovalente
Nov 28, 2019Aspirant
Sorry for multiple posts. As I was posting this, I got a message that wired network was down as well. Guess not :)