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Forum Discussion
RBK852 slow WiFi
Hey y’all I have broadband service and get 50-70 mbps over an old Apple AirPort Extreme. I installed my orbi and one satellite and the WiFi speed is capped at 10mbps. I thought it maybe increase...
Something seems wrong with your setup / wireless settings, but it may be a Mac thing. Make sure you're connected at 5Ghz for the fastest wireless speeds.
On my Windows laptop connecing via 5Ghz and sitting very close to one of my AX satellites, fast.com gives 470 Mbps.
However, my work Macbook Pro sitting next to a different AX satellite can only get 52-95 Mbps, even when connected to a 5Ghz channel (I used the Airtool app to verify since it's not easy on MacOS to force 5Ghz). I can't explain why the Macbook wifi performance is so much worse. If I switch it to an ethernet cable connected to the same nearby AX satellite then fast.com gives me 250 Mbps!
It is not a system issue. My dell laptop doesn’t get any better speeds.
It is a settings or configuration issue. Can’t figure out what it is.
It is a settings or configuration issue. Can’t figure out what it is.
I'm more familiar with Windows so my suggestions will involve your Dell laptop:
- Are you able to connect your Dell via an ethernet cable to the base and/or satellite? If you can, that tells us if it is a wireless setting or a base station issue.
- Let's assume wireless. In Advanced...Setup...Wireless Setup:
- Is AX checked?
- Is Security options set to WPA-PSK [AES]?
- Did you leave all the other Orbi wireless settings at the defaults? The RBR850 interface has even less options than the RBR800 to mess with, but the defaults seem fine for me. In particular, in Advanced...Advanced...Wireless Settings:
- Is Enable 20/40 MHz Coexistence checked?
- Is Enable WMM checked for both 2.4Ghz and 5Ghz?
- 1. Dell is wireless. No Ethernet port available for hardwired connection.
2. Yes ax is checked. Yes spa-psk aes checked.
I am not a tech guy (obviously). Didn’t change any settings, was going this would work out of the box. It doesn’t for me.
Last 2. Yes yes.
Thank you for trying.
Jon20175 wrote:
1. Dell is wireless. No Ethernet port available for hardwired connection.I think it would really help if we isolate whether the issue with the Orbi's connection to your router, or if it is just the wireless. If you have access to a USB-to-Ethernet dongle then you can connect an ethernet cable to your Dell laptop and see if there is any change.
It doesn't sound like there is anything you have setup wrong or differently from the rest of us using the Orbi AX at high speeds.