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Jon20175's avatar
Jon20175
Aspirant
Apr 08, 2020

RBK852 slow WiFi

Hey y’all I have broadband service and get 50-70 mbps over an old Apple AirPort Extreme. I installed my orbi and one satellite and the WiFi speed is capped at 10mbps. I thought it maybe increase...
Mikey94025's avatar
Mikey94025
Hero
Apr 13, 2020
Jon20175 wrote:
1. Dell is wireless. No Ethernet port available for hardwired connection.

I think it would really help if we isolate whether the issue with the Orbi's connection to your router, or if it is just the wireless.  If you have access to a USB-to-Ethernet dongle then you can connect an ethernet cable to your Dell laptop and see if there is any change.

 

It doesn't sound like there is anything you have setup wrong or differently from the rest of us using the Orbi AX at high speeds.

 

 

 

Jon20175's avatar
Jon20175
Aspirant
Apr 13, 2020
Ok. Found an old docking station.

Ethernet from Mikrotik to laptop. Download 40 mbps upload 11 ping 40. (About expected for time of day).

Ethernet from orbi to laptop. Download 9 upload 8 ping 33. Test conducted within 2 minutes of mikrotik to laptop test.

  • FURRYe38's avatar
    FURRYe38
    Guru
    Apr 13, 2020

    Try a different laptop if you have one or can barrow on. 

    Ensure wifi adapter drivers are up to date for th Dell laptop. 

    What is the mfr and model # of the wifi adapter installed in the Dell laptop.

    Jon20175 wrote:
    Ok. Found an old docking station.

    Ethernet from Mikrotik to laptop. Download 40 mbps upload 11 ping 40. (About expected for time of day).

    Ethernet from orbi to laptop. Download 9 upload 8 ping 33. Test conducted within 2 minutes of mikrotik to laptop test.

     

    • Jon20175's avatar
      Jon20175
      Aspirant
      Apr 13, 2020
      So I am confused on your methodology.

      I have plugged in an AirPort Extreme directly to Mikrotik. Get 40mbps+ wirelessly on all devices Mac and PC.

      I plugged in laptop to Mikrotik. Get 40 mbps+.

      I plug in orbi to Mikrotik. Get 10 mbps-.

      The problem seems to be based in the orbi, not the model and mfg and firmware of other devices, right?



      • FURRYe38's avatar
        FURRYe38
        Guru
        Apr 13, 2020

        Helpful to know the Mfr and model # if the adapter. 

        However this is something NG will have to help you out on. Not much else we can do here in the forums:

        https://www.netgear.com/support/#

        Have them help you with debug logs found here:

        http://192.168.1.1/debug.htm

         

        They will probably ask you Mfr and model# of the adapter as well. 

         

        Good Luck.