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Forum Discussion
RBK852 slow WiFi
Hey y’all I have broadband service and get 50-70 mbps over an old Apple AirPort Extreme. I installed my orbi and one satellite and the WiFi speed is capped at 10mbps. I thought it maybe increase...
Helpful to know the Mfr and model # if the adapter.
However this is something NG will have to help you out on. Not much else we can do here in the forums:
https://www.netgear.com/support/#
Have them help you with debug logs found here:
They will probably ask you Mfr and model# of the adapter as well.
Good Luck.
Thanks for your help.
I am still waiting to hear back from “Customer Support”. I update my available times daily in my file. Haven’t heard from
Them in going on two weeks. Terrible service.
I am still waiting to hear back from “Customer Support”. I update my available times daily in my file. Haven’t heard from
Them in going on two weeks. Terrible service.
I would take into account during this world event of CD19 that most support will be delayed. If you have a case open or ticket open, keep in touch with them.
Good Luck.
It's probably worth trying a factory reset and then reconfigure your Orbi from scratch. This has cleared up slow speeds for other users in the forum here.
- Thanks for recommendation. Tried factory reset. No change. Tried unplugging satellite so only focused on base unit, no change.
Bout ready to return and find a better solution. Helpful to know the Mfr and model # if the adapter.
- The orbi is the RBK852
The ISP antenna is
Mikrotik
RBSXTR
R11e-LTE-US
RouterOS v6.46.4
That is all that is connected. Not sure of any adapters.
Thanks
Jon You reported using "Dell is wireless." ?
- Sorry. I was just trying to show that speeds was device agnostic. I don’t get any higher speed regardless of PC or Mac. Mobile or laptop. I am somehow capped at 10mbps. I have login to antenna and can see it coming in faster.