RBR 750 and two satellites

[Sford0125]

The satellites have Wi-Fi and working but the main router says no connection and pink light. I am ready to scream and spent 8 hour following all these instructions to no avail

[ekhalil]

Good that you have wifi working at the satellites, but you can’t have functioning internet in the satellites if the router has internet issues!
Is Orbi set in Router or AP mode? What is the model of the ISP modem/router to which Orbi router is connected?
Please provide as much details as possible for your setup so we can help.

[Sford0125]

I have not changed it so it is router mode.  It is connected to an ARRIS TM822G.

[Sford0125]

Also when I attempt to contact to the ORBI wifi, it states that it has no internet access.  So, I am at a loss.

[ekhalil]

Pink light on the Orbi router means it’s not detecting internet:
1. Please make sure the cable between the ARRIS modem and Orbi is not faulty.
2. Please make sure the cable from the modem is connected on the yellow WAN port in the Orbi router.
3. Try to switch off and then on the cable modem and then do the same for Orbi router.
When the Orbi router detects internet the pink led should go off.

[Sford0125]

It appears all is attached again. I have ordered another satellite for another room just to make better. The pink light went off and my app is showing that it all works.