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Forum Discussion
Chuck_M
Dec 06, 2019Mentor
RBR 850 Firmware V3.2.8.5_1.2.3
This afternoon I noticed a new version of firmware had been installed on my RBR850 as well as the RBS850. I was on the road when I had ran the Orbi app and noticed the router was "red" although I...
FURRYe38
Dec 06, 2019Guru
I installed mine manually.
NG is still auto pushing, however only for major versions of FW. This seems to be a major version. Minor versions will be seen on the RBRs FW update web page as being available to install, however it will be up to the user to install it or not.
dan_ro_ga
Dec 09, 2019Tutor
Can I ask where you got the link to the V3.2.8.5_1.2.3 firmware? I can't find it on the support page, and when mine attempts to download it, it just fails.
thanks
-Dan
- FURRYe38Dec 09, 2019Guru
v123 hasn't been posted yet for some reason. I've asked about it. I presume v123 was posted for a short period maybe and only meant for a few users. I presume NG will be forth coming soon with the official release and post it up on the download site.
What is the Mfr and model# of the ISP modem the NG router is connected too?
dan_ro_ga wrote:Can I ask where you got the link to the V3.2.8.5_1.2.3 firmware? I can't find it on the support page, and when mine attempts to download it, it just fails.
thanks
-Dan
- dan_ro_gaDec 09, 2019Tutor
The satellite shows that number during to attempted download, but the main router fails, so it fails the process. I'm the one with the ATT Pace 5286AC router. I have had to reboot the RBR850 twice now due to it 'freezing up' and not communicating. I'd like to try the new firmware before I return this to BB for a fulll refund.
- FURRYe38Dec 09, 2019Guru
Ok lets get your modem configured first since it already has a built in router that maybe interferring with the update process. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopOnce you use one of the options above, try and upgrade the RBS first then try to update the RBR lastly.
dan_ro_ga wrote:The satellite shows that number during to attempted download, but the main router fails, so it fails the process. I'm the one with the ATT Pace 5286AC router. I have had to reboot the RBR850 twice now due to it 'freezing up' and not communicating. I'd like to try the new firmware before I return this to BB for a fulll refund.