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Forum Discussion
Moby58
Sep 29, 2023Follower
RBR350 - sometimes Samsung phone won't connect to main network
Hi Guys,
Have the Orbi system set up with 2 satellites.
Have a Samsung Fold 4 smart phone.
At times (like now) the phone cannot connect to the main wifi network, but will connect to the guest network. I click on main network and sits there saying connecting ....
Have tried rebooting everything, ensuring all devices have latest firmware, delete network from phone, etc
When I connect via guest network, load orbit app, look at devices, I can see my phone in the guest network, but listed under 'unknown connection'.. that is, orbit can't tell if connected by 2.4g or 5g!!
Then at some random time, I will be able to connect to the main network, and everything will be fine for weeks.
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Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-message