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RBR750 light keeps flashing white and wifi network is not visible

ottostar
Aspirant

RBR750 light keeps flashing white and wifi network is not visible

the light on my router keeps flashing white, the wifi network is not visible to the device but in the GUI shows as OK. The satellites are not showing as connected either. 

 

Message 1 of 8
tucsontico
Virtuoso

Re: RBR750 light keeps flashing white and wifi network is not visible

To provide you with accurate advice, we need some information about your Orbi setup:

 

1) What firmware is installed on the router (RBR) and the satellites (RBS)?

2) What brand and model modem or optical network terminal (ONT) are you using?

3) How many satellites are installed?

4) What troubleshooting steps have you taken so far, e.g., power cycle, factory reset, etc.?

 

Understand that members on this forum are just volunteering our advice. We are not Netgear employees.

 

Message 2 of 8
ottostar
Aspirant

Re: RBR750 light keeps flashing white and wifi network is not visible

1. - Firmware RBR750-V4.6.3.7_2.0.49

2. - I don't think it is relevant since it was working for over 2 years without issues same modem and same ISP.

3. - 2 satellites attached.

4. - Troubleshooting:

     - Power cycled router and satellites

     - Downgraded firmware.

     - Restored from backup.

     - Factory reset router and satellites.

 

Internet access worked and works over wire, only the WIFI network is is an issue, neither WIFI network is visible to any of my devices.

     

 

 

Message 3 of 8
FURRYe38
Guru

Re: RBR750 light keeps flashing white and wifi network is not visible

What brand and model modem or optical network terminal (ONT) are you using?

What CAT# lan cable do you have between the RBR and modem/ONT? CAT6 is recommended. 

 

Factory reset and setup from scratch with out loading the backup from file.

 

Power off both RBR and ISP Modem/ONT for 1 minute then back ON with the modem/ONT then RBR. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 4 of 8
ottostar
Aspirant

Re: RBR750 light keeps flashing white and wifi network is not visible

I have tried setting up the devices from scratch, no luck with that. The base starts blinking white as soon as the Wifi config is saved and the satellites fail to be added.

 

The wired devices connected to the router have internet connectivity. Any idea why the wireless networks would not be available?  

Message 5 of 8
FURRYe38
Guru

Re: RBR750 light keeps flashing white and wifi network is not visible

What brand and model modem or optical network terminal (ONT) are you using?

What CAT# lan cable do you have between the RBR and modem/ONT? CAT6 is recommended. 

 

Power off both RBR and ISP Modem/ONT for 1 minute then back ON with the modem/ONT then RBR. 

 

Try try updating FW as well to v.2 seen this this forum...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 6 of 8
ottostar
Aspirant

Re: RBR750 light keeps flashing white and wifi network is not visible

Thank you all for the replies and the suggestions. 

 

I would like to emphasis ONLY THE WIFI is NOT working, meaning the WiFi networks main and guest is not showing up in the list of available WiFi networks.

 

ALL devices connected to the RJ45 ports have internet access, for that reason I am positive the issue is not with the cable or modem.

 

Did any of you experience the same issue?  

 

 

Message 7 of 8
FURRYe38
Guru

Re: RBR750 light keeps flashing white and wifi network is not visible

So please give feedback to the question presented...

What brand and model modem or optical network terminal (ONT) are you using?

What CAT# lan cable do you have between the RBR and modem/ONT? CAT6 is recommended. 

 

Power off both RBR and ISP Modem/ONT for 1 minute then back ON with the modem/ONT then RBR. 

 

Try try updating FW as well to v.5 seen this this forum...

 

My 7 series has been online since yesterday, aside mysterious reboots, wifi has been ONLINE always. 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 8 of 8
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