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RBR850 email logs

VerneArase
Apprentice
Apprentice
‎2021-06-04 08:28 PM
‎2021-06-04 08:28 PM

RBR850 email logs

Is Netgear ever going to fix their logging bugs?

 

It's been over a year, and every log received continues to show that stupid loop at the end which I suspect may soft reset the router.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
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FURRYe38
Guru Guru
Guru
‎2021-06-05 07:24 AM
‎2021-06-05 07:24 AM

Re: RBR850 email logs

Have you reported this to NG support? We don't get information on when NG fixes things...

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FURRYe38
Guru Guru
Guru
‎2021-06-05 08:16 AM
‎2021-06-05 08:16 AM

Re: RBR850 email logs

@VerneArase wrote:

Is Netgear ever going to fix their logging bugs?

 

It's been over a year, and every log received continues to show that stupid loop at the end which I suspect may soft reset the router.

 

 What do you mean by this 'loop" a the end? 

Please post a capture of this email log please. Remove any MAC address from the capture please. 

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VerneArase
Apprentice
Apprentice
‎2021-06-11 06:28 AM
‎2021-06-11 06:28 AM

Re: RBR850 email logs

Here's the last log sent to my Mac at 4:48 AM this morning:

 

[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:48:47
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:46:31
[DHCP IP: (192.168.1.137)] to MAC address 12:34:56:06:F7:6B, Friday, Jun 11,2021 03:44:06
[DHCP IP: (192.168.1.137)] to MAC address 12:34:56:06:F7:6B, Friday, Jun 11,2021 03:43:52
[DHCP IP: (192.168.1.137)] to MAC address 12:34:56:06:F7:6B, Friday, Jun 11,2021 03:43:40
[DHCP IP: (192.168.1.137)] to MAC address 12:34:56:06:F7:6B, Friday, Jun 11,2021 03:43:22
[DHCP IP: (192.168.1.137)] to MAC address 12:34:56:06:F7:6B, Friday, Jun 11,2021 03:43:10
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:42:31
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:40:20
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:37:18
[DHCP IP: (192.168.1.151)] to MAC address 12:34:56:D3:87:D0, Friday, Jun 11,2021 03:35:11
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:34:20
[DHCP IP: (192.168.1.122)] to MAC address 12:34:56:00:3F:5B, Friday, Jun 11,2021 03:31:27
[DHCP IP: (192.168.1.15)] to MAC address 12:34:56:FB:0D:D5, Friday, Jun 11,2021 03:31:22
[DHCP IP: (192.168.1.15)] to MAC address 12:34:56:FB:0D:D5, Friday, Jun 11,2021 03:30:52
[DHCP IP: (192.168.1.15)] to MAC address 12:34:56:FB:0D:D5, Friday, Jun 11,2021 03:30:24
[DHCP IP: (192.168.1.6)] to MAC address 12:34:56:A5:4A:2A, Friday, Jun 11,2021 03:29:28
[DHCP IP: (192.168.1.3)] to MAC address 12:34:56:33:59:1C, Friday, Jun 11,2021 03:25:57
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:23:50
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:22:28
[DHCP IP: (192.168.1.120)] to MAC address 12:34:56:E8:E5:BE, Friday, Jun 11,2021 03:21:53
[DHCP IP: (192.168.1.101)] to MAC address 12:34:56:22:27:09, Friday, Jun 11,2021 03:21:42
[DHCP IP: (192.168.1.100)] to MAC address 12:34:56:22:26:E1, Friday, Jun 11,2021 03:21:37
[DHCP IP: (192.168.1.141)] to MAC address 12:34:56:C2:C3:E5, Friday, Jun 11,2021 03:21:13
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:18:29
[DHCP IP: (192.168.1.7)] to MAC address 12:34:56:15:66:70, Friday, Jun 11,2021 03:17:46
[DHCP IP: (192.168.1.142)] to MAC address 12:34:56:D8:2C:17, Friday, Jun 11,2021 03:17:23
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:16:14
[DHCP IP: (192.168.1.15)] to MAC address 12:34:56:FB:0D:D5, Friday, Jun 11,2021 03:15:51
[DHCP IP: (192.168.1.15)] to MAC address 12:34:56:FB:0D:D5, Friday, Jun 11,2021 03:15:05
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:13:46
[DHCP IP: (192.168.1.139)] to MAC address 12:34:56:AB:BC:C9, Friday, Jun 11,2021 03:12:05
[DHCP IP: (192.168.1.151)] to MAC address 12:34:56:D3:87:D0, Friday, Jun 11,2021 03:09:56
Friday, Jun 11,2021 03:08:25
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First off, there's those stupid time stamps at the end of each log line entry vs. the beginning, and the reverse chronological order is off-putting.

 

Secondly, look at all those duplicate DHCP entries for :6b, :c9, and :d5.

 

And thirdly - the real issue - the logs always seem to end with a loop of invalid time stamps which I suspect is the RBR850's attempt to format a date of zero.

 

(These are not real MAC addresses - the OIDs have been changed to protect the innocent - and to comply with apparent forum guidelines about posting MAC addresses - though if I got into your system I could get all the MACs in the system using the subnet mask and my address by ping sweeping the address range and doing ARP lookups.)

 

-- Verne

Model: RBK53|Orbi AC3000 Tri-band WiFi System
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FURRYe38
Guru Guru
Guru
‎2021-06-11 08:15 AM
‎2021-06-11 08:15 AM

Re: RBR850 email logs

Ya I enabled email on mine last week. I saw same long ending data, then all subsequent emails after that were small and limited. I set mine to email me every hour....

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larryindublin
Luminary
Luminary
‎2021-06-11 01:18 PM
‎2021-06-11 01:18 PM

Re: RBR850 email logs

I've seen the exact same thing on my RBK753 unit logs. And I opened a ticket when I first got my unit and heard nothing back. Since out of warranty. Honestly I just turned off logs as I've rarely needed them - still would seem to be any easy fix...

 

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FURRYe38
Guru Guru
Guru
‎2021-06-27 08:43 PM
‎2021-06-27 08:43 PM

Re: RBR850 email logs

Has anyone tried the new Beta to see of log behaviors have changed?

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Blanca_O
NETGEAR Moderator
NETGEAR Moderator
‎2021-06-29 06:47 AM
‎2021-06-29 06:47 AM

Re: RBR850 email logs

Hi @VerneArase and @larryindublin

 

I have sent you a message. Please check your inbox.

 

Regards,
Blanca
Community Team

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Kielty
Star
Star
‎2021-07-04 09:16 AM
‎2021-07-04 09:16 AM

Re: RBR850 email logs

I get exactly the same - latest firmware v3.2.18.1
Model: RBK53|Orbi AC3000 Tri-band WiFi System
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FURRYe38
Guru Guru
Guru
‎2021-07-04 09:31 AM
‎2021-07-04 09:31 AM

Re: RBR850 email logs

Please send @Christian_R a PM and ask for the new beta for your Orbi. 

@Kielty wrote:
I get exactly the same - latest firmware v3.2.18.1

 

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