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Forum Discussion
tantrum
Jun 06, 2020Apprentice
RBR850 frequently issuing DNS REFUSED responses
Had the RBK852 now for just over a month, and have an issue I'll open a support ticket for. Wondered though if others have been experiencing anything similar. Basically and since day 1 after put...
- Jul 29, 2021
Good Luck. This issue is resolved by the beta thats available.
Mikey94025
Jun 06, 2020Hero
tantrum wrote:Has anybody else been getting these kinds of issues with the DNS proxy? Any solutions that worked for you besides manually configuring all your devices to use another DNS server than the proxy (and/or setting up a replacement DHCP service to do so more easily)?
I do think I've seen this. As I browse websites and click links I've intermittently seen my Windows laptop browser briefly display "cannot connect to site XXX", then redisplay and succeed. The frequency is pretty low, maybe once or twice a day.
I've seen this for the months I've owned my Orbi AX system and it didn't occur with my older Orbi AC system. I'm guessing it's this same DNS proxy issue you're describing because it would explain what I'm seeing. Like you, I've tried switching to Google DNS servers but that did not stop this intermittent lookup. I am not using Armour or Circle and my Orbi router settings are very basic/default.
Thank you for the deep dive and investigating with Netgear.
- tantrumJun 06, 2020Apprentice
Yep Mikey94025 that's one of the key ways you'll observe it, sometimes the brower window will even self-refresh and get over it, and for a while I had been putting up with that.
Unfortunately lots of other apps such as dev tools, auto-updaters, etc., are less forgiving and I often have to restart them or spam retry several times.
Occassionally impacts things like disney+ on appletv as well, if left long enough for the dns cache entries to expire. Restarting the app will solve it for that instance.
I'm hoping to get it resolved permanently though.
You'll also get it more frequently if wanting to test it, if you ipconfig /flushdns (or equivalent on non-windows OS) as it will now not be able to rely on the cached entries and it will attempt another lookup with a potential to fail.
DNS entries can be cached for 2, 5, or 10 minutes, and in some cases even hours or days (for very static configs), so depending on the individual sites it can also vary - the flushdns evens that playing field though.
- KickassCaptainJul 15, 2021AspirantI have the same issue on my AX router RBR 850
- FURRYe38Jul 15, 2021Guru
Please make contact with @Christian_R
KickassCaptain wrote:
I have the same issue on my AX router RBR 850 - amenicJul 29, 2021ApprenticeI finally gave up. Sold the unit so it will be someone else's problem as Netgear could obviously care less.
Bought a new Ubiquity mesh router and it's already way better at the same price point.
I'll never buy another NG router....- FURRYe38Jul 29, 2021Guru
Good Luck. This issue is resolved by the beta thats available.