Hi There, I wonder if the community can help. I recently purchased an RBK852 pack (1 x RBR850 and 1 x RBS850) PLUS an add-on RBS850 satellite (which was not part of the original pack). Firmware is V4.6.3.16 on all devices. I have set it all up and it works. When I did this I had to factory reset all of the devices. The app and the orbilogin web access can see all three devices and all are working. However, the light on the add-on RBS850 constantly cycles through flashing white light and solid blue. Performance does not seem to be affected as multiple devices are connected to it (most by wifi and one wired). It is plugged into an 8 gang surge protected power strip. I did look online and saw one thing on reddit, which suggested you generate a new backhaul password and this may clear it, which I did. I then re-synced the devices and the same problem recurred on the add-on RBS850 satellite. Any thoughts into how I might resolve? Thanks, Marcus.

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 What happens if you swap RBS with each other?

ISP modem is a TP-Link Archer VR1600v. Property is a single level 3-bed apartment, about 1750 sqft, sort of rectangular. Router is in the middle and about 30-35ft from each satellite. 2 x glass windows and fair bit of concrete wall between each in each direction. I haven't swapped the RBS but will try that. Good point. One thing I am wondering is whether I actually need a second satellite.

Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. For that size of home ya, having the RBR along with two RBS maybe too much wifi: https://youtu.be/UR0viMLISz4 I would turn off one RBS ane reduce the transmit power on the RBR from 100% to 50%. Under Advanced Tab/Advanced Settings/Wireless Settings

Thank you. I went for option 3. Wifi was already turned off, but the Orbi was not in AP mode. Now it is. All of the Orbi's are still stable and performance is still the same.The add-on satellite still cycles flashing white and solid blue light with no performance impact.So the router is now in AP mode, but the original problem remains.Does anyone know why the add-on satellite would constantly cycle through flashing white and solid blue light without any performance problem. What is the root cause of that? Does it signify a particular error? Given my performance is good throughout the whole apartment, I am not sure about the too much wifi as yet, unless it is the cause of the add-on satellite's weird light cycle!

What happens if you swap RBS location with the other RBS? Might remove the RBS from the RBRs web page, factory reset the RBS and then press the sync button on the RBS then the RBR. Do this with the RBS in the same room as the RBR. Turn OFF the other RBS temporarily while you work with this one RBS thats not working right.

RBR850 plus 2 x RBS850 satellites- 1 satellite cycles flashing white and solid blue light constantly

13 Replies

FURRYe38
Guru
Aug 10, 2022
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What happens if you swap RBS with each other?
- astonmartinv8
  Aspirant
  Aug 10, 2022
  ISP modem is a TP-Link Archer VR1600v.
  
  Property is a single level 3-bed apartment, about 1750 sqft, sort of rectangular. Router is in the middle and about 30-35ft from each satellite. 2 x glass windows and fair bit of concrete wall between each in each direction.
  
  I haven't swapped the RBS but will try that. Good point.
  
  One thing I am wondering is whether I actually need a second satellite.
  - FURRYe38
    Guru
    Aug 10, 2022
    Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
    https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
    Couple of options,
    1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
    2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
    3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
    
    For that size of home ya, having the RBR along with two RBS maybe too much wifi: https://youtu.be/UR0viMLISz4
    
    I would turn off one RBS ane reduce the transmit power on the RBR from 100% to 50%. Under Advanced Tab/Advanced Settings/Wireless Settings

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RBR850 plus 2 x RBS850 satellites- 1 satellite cycles flashing white and solid blue light constantly