RBRE 960 Wifi clients constantly disconnect/reconnect

[JHRucker]

I think I'm seeing the same thing with my RBSE960 router and the two satellites. I live on a farm, no outside WiFi issues, but the satellites just drop clients randomly, maybe half a dozen times a day.  It use to be much worse with hardwired backhaul (happened a dozen times an hour).  Got much better when I switched to wireless backhaul.  I bought these because I wanted to migrate to WiFi 6 and really thought the hardwired backhaul would work well for me.  I think they are working on a firmware update and hope it will help.  I would like to switch back to hardwired backhaul and move my satellites a little further apart. 

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?

What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.

[Blanca_O]

Hi JHRucker, 

We are looking into the issue and would like to work with you.  I will PM you requesting for more information.

Regards,
Blanca
Community Team

[FURRYe38]

Any progress on this? 

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@JHRucker wrote:

I think I'm seeing the same thing with my RBSE960 router and the two satellites. I live on a farm, no outside WiFi issues, but the satellites just drop clients randomly, maybe half a dozen times a day.  It use to be much worse with hardwired backhaul (happened a dozen times an hour).  Got much better when I switched to wireless backhaul.  I bought these because I wanted to migrate to WiFi 6 and really thought the hardwired backhaul would work well for me.  I think they are working on a firmware update and hope it will help.  I would like to switch back to hardwired backhaul and move my satellites a little further apart. 

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