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Hi, I have an Orbi RBR 750 and three RBS 750 satellites. My system worked very well for six months. Recently one of my satellites keeps, losing connection, then the white light flashes and the LED light goes green. Backhaul is shown as Poor and the WiFi is weak. When I reset the satellite the white light flashes and the LED goes green, not blue amber or magenta as indicated in the user manual. Any ideas what is causing the problem?
What is the size of your home? Sq Ft? What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Swap locations with other RBS to see if the problem follows the RBS or remains?
Furry, I tried swapping satellites and the same green light came on and the Backhaul was poor so it looks like it is the location. But I don't understand the green light. Amber and Magenta are meant to indicate no connection and a poor connection. The netgear documentation makes no mention of a green light. Thanks for your help Andrew
Furry, so I swapped another satellite into to problem location and it was showing a green light on reboot. I put this satellite back into its old location and it showed blue after reboot. I also put the satellite in the problem location into a new location and it was blue on reboot. So I think the green light is due to location not an individual satellite fault.
My house has three floors but everything is ok apart from the problem location in the kitchen which which is on the same floor as the router but is probably 40 or 50ft from the router.
This location was blue when I originally set up the system. Once again thanks for the help.
Furry, I still have the problem that that I have poor Backhaul in the kitchen and I do not know why the satellite shows green rather than blue, amber or magenta,
Furry, I have move the RBS and it is now blue after reboot and has good Backhaul. Thanks for your help. The meaning of a green light will remain a mystery! All done
