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Re: RBS350 Satelites out of sync
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OK yes, the RBS are behind. Can you access there web pages with a PC and web browswer by navigating to there IP addresses seen on the RBRs web page? If so, manually update the RBS:
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Re: RBS350 Satelites out of sync
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Re: RBS350 Satelites out of sync
What FW version is on the RBR750?
Is this system from the RBK650 series kit box?
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Re: RBS350 Satelites out of sync
FW on RBR750 is V4.6.14.3
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OK yes, the RBS are behind. Can you access there web pages with a PC and web browswer by navigating to there IP addresses seen on the RBRs web page? If so, manually update the RBS:
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Re: RBS350 Satelites out of sync
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Re: RBS350 Satelites out of sync
You can have a PC connected to the RBR or the RBS directly.
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Re: RBS350 Satelites out of sync
I've downloaded the Satelite update, is it normal that the file cannot open on a desktop, it says the file is corrupt? Sorry i'm a rookie with this stuff. This is the file name, RBS350-V4.6.14.3_signed and it is a .img file. This is the one I upload to the satelites correct?
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Re: RBS350 Satelites out of sync
yes, don't open the .img file, just get to the RBS web page and select the Firmware Update selecting on the RBS web page then select the button to navigate to where the .IMG file is. Select it there then select the Update button. The file will be sent here to the RBS.
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Re: RBS350 Satelites out of sync
Updated FW on both Satellites. Backhaul Status is now showing Good for over 30 minutes, as opposed to 30 seconds, and the connected devices have now switched from the router to the appropriate satellite. Thank you for your help, I greatly appreciate it.
This is a great product, but rather complicated to set up out of the box. Why would the router automatically update the firmware on set up but not the satellites? I thought everything was good to go last night, everything was running super fast, then when i was in the Orbi app i noticed everything was connected to the router and no satellites. Thankfully google pointed me to this website.
Thank you again.
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Re: RBS350 Satelites out of sync
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
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