I've had an ORBI753s system in AP mode for a number of months and have noticed issues with the one satellite I'm using in my home office that usually front ends work connections for my wife and I over wifi as well as my desktop and a pihole instance connected to the LAN ports. Occasionally - especially when the wired desktop is downloading something, the satellite will completely drop from the system almost as if it is rebooting. It usually comes back up within a few minutes and the wifi devices switch to one of the other APs, but there's no rhyme or reason that I can find since it doesn't always happen. Thoughts? Anyone else seen this problem?

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? What is the size of your home? Sq Ft?What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many?

What Firmware version is currently loaded? Have been using V4.6.3.7_2.0.49What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Orbi router is connected in AP mode to a Netgear Nighthawk X4S R7800 running OpenWRT. Have had no issues from this device. What is the size of your home? Sq Ft? 2200 Sq Ft.What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. Both satellites are roughly 30 Ft from the RBRhttps://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. 2.4 is set to auto, I'll change to the appropriate channel for my area. 5 is set to 48Any Wifi Neighbors near by? If so, how many? 2-3, but none that come close to the signal strength of the Orbi devices

Set 1, 6 or 11 on 2.4Ghz. 5 is not a primary channel to use on Orbi. Does the front LED turn ON PINK when the RBS drops connection? Is the RBR using Dynamic IP addressing or Static IP addressing for AP mode? Try setting a IP address reservation for the RBS on the host router.

by 5, I meant that the 5GHZ radio was set to channel 48. When the connection drops, the LED of the affected satellite goes solid white and then starts flashing white. The addresses were dynamic, but I've since set them to static leases.

Ok my bad. Try setting 2.4 to a manual channel. Let us know if the RBS continues this after setting IP address reservations for the RBS on the host router. Static IPs are configured ON devices themselves.

RBS750 Satellite Dropping connections

11 Replies

FURRYe38
Guru
Aug 05, 2021
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
- riddlecp
  Aspirant
  Aug 05, 2021
  What Firmware version is currently loaded? Have been using V4.6.3.7_2.0.49
  What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?  Orbi router is connected in AP mode to a Netgear Nighthawk X4S R7800 running OpenWRT. Have had no issues from this device.
  
  What is the size of your home? Sq Ft? 2200 Sq Ft.
  What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.  Both satellites are roughly 30 Ft from the RBR
  https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
  
  What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.  2.4 is set to auto, I'll change to the appropriate channel for my area. 5 is set to 48
  Any Wifi Neighbors near by? If so, how many?  2-3, but none that come close to the signal strength of the Orbi devices
  - FURRYe38
    Guru
    Aug 05, 2021
    Set 1, 6 or 11 on 2.4Ghz. 5 is not a primary channel to use on Orbi.
    
    Does the front LED turn ON PINK when the RBS drops connection?
    
    Is the RBR using Dynamic IP addressing or Static IP addressing for AP mode?
    Try setting a IP address reservation for the RBS on the host router.

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RBS750 Satellite Dropping connections