Orbi WiFi 7 RBE973
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RBS850 compatibility with RBR750

Dazza762
Luminary

RBS850 compatibility with RBR750

Hi,

I have an RBR750 system with 2 RBS750 satellites. We've moved to a bigger house and the system isn't quite covering the whole property. You can't seem to buy additional satellites for the 750 systems any more so I'm wondering if I a RBS850 could be added to the system. Would this work?

Message 1 of 36

Accepted Solutions
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

@FURRYe38 Finally seem to have it fixed. The issue with the FW was that I was trying to update the RBS850 to V7.2.6.21 as that's what the 750 system is on but the V7 for the 850 is V7.2.6.31. Have now updated the 850 successfully to V7 and everything seems to be working as it should.

For some reason though, I can no longer log into the web UI for the 850 satellite since updating it to V7.2.6.31

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Message 33 of 36

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CrimpOn
Guru

Re: RBS850 compatibility with RBR750

Message 2 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

What the size of the home? 

Know that the Orbi systems are meant for indoor use and some out side of the home use, depending on home size and placement. Not meant to cover acreage out side of the home. 

 

Message 3 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

It's big enough that my current system has a dead zone at the rear of the house (inside) so I just want to double check if I get a RBS850 it could be added to the current 750 system. The compatibility table suggests it would but I just wanted to check with the guys and gals on here. 

Message 4 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

There a size in sq feet? 

Message 5 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

About 7000 square foot over 3 floors. 

Message 6 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Right, ya, the RBR and two RBS are probably struggling with that size of home. One or two additional RBS should help. 

30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.

Message 7 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Thanks for the response but I just need to know if a RBS850 can be added to a RBR750 system.
Message 8 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Yes. 

You'll probably need to ethernet connect the RBS 850 first to the RBR and get the FW on the RBS updated to same version as what's on the 750 series system. Then the incoming RBS should work well. 

Message 9 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Thanks for that bit of advice. I probably would have forgotten about matching the FW on the new satellite. 

Message 10 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Can I just check that I the firmware version I should update the new RBS850 to is version: 

RBR750 / RBS750 Firmware Version 7.2.6.21

Message 11 of 36
CrimpOn
Guru

Re: RBS850 compatibility with RBR750

The latest firmware for the 750 product can be found here:

https://kb.netgear.com/000065815/RBR750-RBS750-Firmware-Version-7-2-6-21 

Message 12 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Thanks but I was asking about the 850 products I'm adding to my 750 system. 

Message 13 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBR850-RBS850-Firmware-Version-...


@Dazza762 wrote:

Thanks but I was asking about the 850 products I'm adding to my 750 system. 


 

Message 14 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Again, I know where the FW download is. My question is does the RBS850 need to be on the same FW as the existing 750 system it's being added to. @FURRYe38 you advised previously that it did which would mean updating it to Version 7.2.6.21 as that's the FW the 750 system is on. 

Message 15 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Yes. 

Message 16 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

@FURRYe38 Thanks for confirming and your advice so far. So, how do I get the same FW onto the RBS850? Do I just need to connect it to the RBR750 via ethernet and that'll enable me to log into the RBS850 and manually update the FW? Or can I add the satellite to the system via the app and then update the FW manually?

Message 17 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Can try wirelessly syncing the incoming RBS to the RBR750. I would first turn OFF ALL existing RBS. Then with incoming RBS in same room as the RBR, one at a time, try wireless syncing. If one fails to not fully connect, then ya, ethernet connect the RBS to the back of the RBR and log in with the IP address given from the RBR. Log in maybe admin and password if it doesn't sync fully. 

Message 18 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Thanks @FURRYe38 I'll try wirelessly first then. It's due to be delivered within the next couple of hours. 

Message 19 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Well, failing so far. Have tried setting it up wirelessly from the app several times. Once from about 25 foot away. No joy so put it in the same room in as the router. 2 attempts and still no joy. I've connected it to the router via ethernet now but it just shows up as any other device does. 

Any advice @FURRYe38 ?

I've logged into it via its IP and tried to update the firmware to the same as the rest of the system but update fails. 

Message 20 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

What FW version is loaded on the incoming RBS? 

I presume you did unpack the FW file from the .zip file. Should be loading a .CHK file to the RBS web page. 

MS Edge or FireFox would be recommended browsers. 

Message 21 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

It’s on an old 3.something FW. I’ve disconnected now. Yes, it was the unpacked file. The same one I’d successfully updated my existing 2 satellites with earlier today.
Message 22 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Ok, so reconnect the RBS via ethernet and this time, download and send the this v4 version to the RBS:

https://kb.netgear.com/000063918

 

If this succeeds, then load this v4 version up on the rest of the RBS850s. Then try the v7 version of FW. If that still fails, load up the very last v4 version, then try the v7. 

Message 23 of 36
Dazza762
Luminary

Re: RBS850 compatibility with RBR750

Thanks @FURRYe38 just as a reminder, the rest of the RBS are 750's

Message 24 of 36
FURRYe38
Guru

Re: RBS850 compatibility with RBR750

Just as a reminder, were only working on the RBS850s. No RBR750 or RBS750. If you have WEB UI access to the RBS850s that are incoming, that's all that's needed here. Make no FW changes with the 750 series stuff. 

Message 25 of 36
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