Orbi WiFi 7 RBE973
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Rbr850 very slow after firmware update on certain websites

Riazrbr850
Aspirant

Rbr850 very slow after firmware update on certain websites

Hi

I’m having trouble with my orbi mesh system since upgrading to the V.4.6.14.3 about 2 weeks ago
I have the rbr850 and rbs850 connected to virgin media (modem mode)
Now the strange thing is this is only with certain websites
For example, Google loading is super fast as normal, but if I go to sky sports website, it doesn’t load. It’s just stuck in the loading cycle. If I revert to my mobile data, the website loads no problem.
This has never happened before the update and I’ve generally been very happy with the orbi for the almost 12 months I’ve had it.
I’ve had lots of complaints from family members regarding other websites that are also stuck in the same loading screen.

Can anyone help?
I’ve tried to speak to NETGEAR and they won’t help over the phone.
I’ve reset to factory settings and reconfigured the whole set up again but still the same issue.

Message 1 of 4
FURRYe38
Guru

Re: Rbr850 very slow after firmware update on certain websites

Try a different browser? MS Edge, Firefox or Opera? 

Does this happen on a different device connected to the Orbi?

 

Is this the site your referring too that my mac book connects to thru my 8 series Orbi? 

Screenshot 2022-12-28 at 9.47.35 AM.png

Message 2 of 4
Riazrbr850
Aspirant

Re: Rbr850 very slow after firmware update on certain websites

Yes that is the website
Chrome is working well
This was all on safari via multiple devices
Must be an ios Safari issue then?
Wonder how I could report this
Message 3 of 4
FURRYe38
Guru

Re: Rbr850 very slow after firmware update on certain websites

Just tried Safari v16.2 on my Mac Book Pro with Beta OSX Ventura (13.2) loaded and that site is loading fine here. 

 

 

Message 4 of 4
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