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Satellite won't connect
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Satellite won't connect
Hello,
Last night I noticed my wifi was very slow because one of my satellites kept disconnecting and causing a bad backhaul, so I decided to reset and re-sync everything. It seemed to fix the issue but I woke up this morning to that same satellite now offline. I've tried resetting everything and syncing it all back together, but it still remains offline when I look at orbi app or even through the setting online. I even tried to connect it through a wired connection but that doesn't work either. Any suggestions?
My current set up is:
Router:RBR850
2 RBS850 Satellites:
Current modem is the cm1100 with a brand new coax cable.
Firmware version:V4.6.3.16_2.0.51
House sqft: 5,000ft
The router and satellite distance are about 25 feet from each other.
2.4ghz channel is set at 11, 5ghz is on 48
wifi neighbors 6
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Re: Satellite won't connect
The router and satellite distance are about 25 feet from each other"< This maybe too close. 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
You may need to factory reset the system and power the system OFF as well.
@jrk2017 wrote:
Hello,
Last night I noticed my wifi was very slow because one of my satellites kept disconnecting and causing a bad backhaul, so I decided to reset and re-sync everything. It seemed to fix the issue but I woke up this morning to that same satellite now offline. I've tried resetting everything and syncing it all back together, but it still remains offline when I look at orbi app or even through the setting online. I even tried to connect it through a wired connection but that doesn't work either. Any suggestions?
My current set up is:
Router:RBR850
2 RBS850 Satellites:
Current modem is the cm1100 with a brand new coax cable.
Firmware version:V4.6.3.16_2.0.51
House sqft: 5,000ft
The router and satellite distance are about 25 feet from each other.
2.4ghz channel is set at 11, 5ghz is on 48
wifi neighbors 6
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