Orbi WiFi 7 RBE973
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Satellites showing purple status and incorrect connections

bmeighan
Tutor

Satellites showing purple status and incorrect connections

I have two satellites plus the main router (all RBR50). The satellites are connected via ethernet cable. One of the satellites shows its status as "offline" with a cyan colored circle next to it. The strange thing is that it works fine. The second satellite shows "offline" too and works fine too. Furthermore, it shows the connection type as 5Ghz when in fact it is also connected via ethernet cable.

 

Does anyone know what is going on or what may account for this behavior?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Satellites showing purple status and incorrect connections

Netgear has set up a community forum specifically for the Orbi AC products. Most of the people who watch that forum are more likely to have experience with Orbi and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi

Thank you.

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