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Forum Discussion
Significant Drop in download speed cbr750
CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router Firmware version V4.6.3.6 App version 2.11.0.11 In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had t...
I got a case number and a representative missed a callback with me. No matter if I’m hardwired or not, download speed doesn’t top 600 no matter what speed test app I use. After scrolling through other posts Sounds like the new fw version is causing all kinds of different problems with connectivity and speed. I tried downgrading to the previous fw version through admin login but once I got to the page to install, I only had a “no”option so I have up. At this point, my internet still works so I don’t want to make my orbi unstable. I really hope that NG fixes this. My speeds are lower and it just isn’t an app issue. My next step is to do a factory reset.
Let us know how it goes with a factory reset. Please use a wired PC and a speed test app on the PC to speed test after the reset is done and the CBR is setup again.
LJ3000 wrote:
I got a case number and a representative missed a callback with me. No matter if I’m hardwired or not, download speed doesn’t top 600 no matter what speed test app I use. After scrolling through other posts Sounds like the new fw version is causing all kinds of different problems with connectivity and speed. I tried downgrading to the previous fw version through admin login but once I got to the page to install, I only had a “no”option so I have up. At this point, my internet still works so I don’t want to make my orbi unstable. I really hope that NG fixes this. My speeds are lower and it just isn’t an app issue. My next step is to do a factory reset.