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Forum Discussion
Significant Drop in download speed cbr750
CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router Firmware version V4.6.3.6 App version 2.11.0.11 In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had t...
Well, at least you were lucky to have had close to or above 1000Mbps -- my average is 600 Mbps probably because I updated the firmware as soon as I got the CBR 750 -- probably should have checked this thread before doing that. I called Xfinity, and they said that everything looked ok on their end. I was getting 980 Mbps on Xfinity's white Technicolor WiFi6 cable modem when wired. This is highly disappointing since I am paying for 1200Mbps service and getting half of that.
Wait.... just tested by going to the speedtest.net site and got over 900 Mbps -- hmmm....maybe it is an app and web interface problem with Orbi.
I thought it was strange that I was getting over 600 Mbps on my iphone from the satellite connection while my wired to the CBR 750 connection was the same or slower than that.
I am not sure what is going on, but I will test this again in the next few days and try to determine whether the ethernet connection or the speed calculations are wonky.
I am still frustrated with this situation.Yes I can pull 900 + hardwired but I have a significant dropoff in speed on wireless that was not the case before the firmware update. I also see that my wireless devices are now ignoring the satellite and staying attahed to the CBR750. Only one or two devices connect to the satellite, the ones right next to it, while before this update I usually had 10+ devices connected. I am on Comcast and see that the Cox folks got a new version pushed to them. I hope Netgear is working with Comcast also for a quick resolution to these issues.
Same exact issue over here what the hell, making me instantly regret firmware update.
At least im not the only one...
Factory reset the CBR modem and power it off, I would power OFF the CBR modem and RBS for 5 minutes by pulling the paper adapters from the wall outlets. Power ON the CBR modem and let it sync. Walk thru the setup wizard again using a wired PC and a web browser.
Speed test the wired connection first, then wireless.
Do not speed test with the CBR built in speed test app or Orbi app. Use Ooklas installable speed test app on the PC or your wireless devices.
Turn ON the RBS after testing the CBR.
