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Forum Discussion
LJ3000
Aug 19, 2021Guide
Significant Drop in download speed cbr750
CBR750 — Orbi WiFi 6 DOCSIS 3.1 Mesh WiFi Cable Modem Router Firmware version V4.6.3.6 App version 2.11.0.11 In last two days, my Download speed dropped from between 1200-1400 to 500-600. Had t...
LJ3000
Sep 08, 2021Guide
I started this thread and I checked my satellites and only one or two devices will connect to them too. I don’t know how many people are having this issue but if it’s a small percentage of people based on when we bought our hardware, we will never get a fix. Netgear has missed two scheduled callbacks with me. I am super frustrated with this situation and I agree that Production testing should have been done prior to a firmware release. Although I doubt a big company like Netgear would release an update that crippled the majority of their customers. I work for a large company and stuff is tested so many times that it rarely has issues and if it does, a fix is done immediately or there is a rollback strategy.
Beantowm111
Sep 08, 2021Apprentice
I always assumed the Orbi App correctly reflected speed from modem (also Netgear), given I paid for xfinity gig + speed. I know it drops after that (or at least I have been told that) but now wondering if it ever was correct and if I ever received gig + speed.