I’m having a weird issue, since i bought the RBS850 and RBS850 before 6 month they were working fine but suddenly since last week the WiFi speed dropped significantly from 500Mb to 180mb without any reason. But the WiFi performance on my other RBS are still performing as they intend with 500Mb download and 300 upload. So my issue is only with RBR (router). When I do the speed test from the App it shows the max as I used to have but not Wi-Fi. I tried Factory reset (twice) and I tried different WiFi channels but it didn’t solve the issue. I noticed also my XVR is disconnected from time to time even thou its connected by cable. my setup: Firmware Version V4.6.3.16_2.0.51 Asus as Router WiFi is disabled RBR850 as AP 2.4ghz channel 11, 5ghz channel 36, AX is enabled 2 RBS850
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
how to find the MFR?
What is the size of your home? Sq Ft?
around 1500 sq ft
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
RBR on the ground floor and RBS on the First Floor, more than 30 feet.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors nearby? If so, how many?
Tried auto and manual (1,6,11). Neighbors wifi is hard to reach since my house and their house are made of concrete also they use different wifi ch than me.
What devices are you using to speed test with?
I used Wifi and cable by my laptop and my S22 ultra which supports wifi6
Depending upon distance and building materials and the device design and support, there can be speed drop off. Great distances you'll not see same speeds while near the RBR. Wired speed should always be consistant.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Saw others saying that reverting back caused problems. I haven't tried this myself as I found the system working better on v.5 FW. I recommend that you don't revert back if you load it. Either try it or hold off and wait for next FW update.
I did the upgrade to V4.6.7.5_2.1.7 for BRB only since the RBS r doing great. So far it's much better download speed reach 450Mb, still not like before 500Mb.
I will keep an eye on it for 24hrs and i will let u know.
Internet speed test from RBR850 consistently around 230Mbps.
Connections wired into LAN port are over 200Mbps.
All Wi-Fi connections are throttled to about 20Mbps.
Almost as if there is a configuration in the Orbi that is limiting throughput on WLAN.
Also, it’s very curious how the default 90 day support ran out just before this started to happen. Hmm… don’t pay for extended support and you get throttled?
Internet speed test from RBR850 consistently around 230Mbps.
Connections wired into LAN port are over 200Mbps.
All Wi-Fi connections are throttled to about 20Mbps.
Almost as if there is a configuration in the Orbi that is limiting throughput on WLAN.
Also, it’s very curious how the default 90 day support ran out just before this started to happen. Hmm… don’t pay for extended support and you get throttled?
Tried all the setting options mentioned and nothing worked.
Tracked down a paper clip (who has these things anymore?) and performed a factory reset. This resolved the issue... temporarily.
I had full speed with the default settings and Armor enabled.
I then disabled WMM from both 2.4GHz and 5GHz. Speed tests went back to 20Mbps.
I re-enabled WMM and the speed went back up to full speed.
This seems like a bug in the Orbi software as disabling QoS prioritization should not artificially throttle Wi-Fi connections by 90%; I would actually expect the opposite.
Unfortunately, the WMM implementation for the RBR850 does seem to also affect wired connections in that my ethernet port connected Xbox X FPS games appear to be negatively affected when someone is running 4K Netflix on a Wi-Fi connected TV in the house. The RBR850 also does not appear to have independent QoS settings or device prioritization options (maybe I'm missing something here).
The default prioritization of WMM is not ideal for >200Mbps connections; especially considering video is buffered and online gaming isn't. Would be nice to have this customizable or maybe device specific.
