Orbi WiFi 7 RBE973
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The RBRE960 is my third one

JSVAL
Follower

The RBRE960 is my third one

These Orbi routers are an absolute joke and always have been on reconnecting devices.
The RBRE960 is my third one, and they all have done the same thing. So the real fool is me for continuing to buy them.
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FURRYe38
Guru

Re: The RBRE960 is my third one

If your seeing this across multiple same model units, problem is probably not with the RBR. There maybe something in your configuration, environment or devices that needs to be looked into. 

 

What is the problem your having with reconnecting devices? 

 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

 

How many RBS are deployed? 
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

 

Does this happen with the RBS turned OFF? 
Does this happen with both wireless and wired devices? 
What channel configurations are currently set on the router? 

 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/222...

 

Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.

 

Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

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