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Upgrade Your Internet Experience With The Orbi WiFi 6 With Built-in DOCSIS 3.1 Cable Modem
The newest member of the Orbi WiFi 6 family has arrived and it’s packed with features that is designed to meet the growing demands of your home network. The brand new, all-in-one Orbi Mesh WiFi 6 System with built-in DOCSIS 3.1 Cable Modem combines the latest and greatest internet and WiFi technologies to give you the ultimate smart home experience. The Orbi CBK752 supports the fastest Gigabit speed plans from your Internet Service Provider, gives you more capacity for even more connected devices, and of course, Orbi’s award-winning whole home WiFi coverage. For homes that need the best connection possible to avoid buffering, lag, or coverage issues while working and learning from home or for entertainment, Orbi’s powerful mesh WiFi 6 system with built-in cable modem is sure to handle the needs of your home. Even more, by upgrading your equipment and losing the ISP rental lease, you’ll get the best performance possible while saving up to $168 per year on rental fees.
Read our Blog to learn more about the Orbi WiFi 6 with Built-in Cable Modem: https://blog.netgear.com/blog/enhance-your-home-network-with-the-orbi-mesh-wifi-6-system-with-docsis-3-1-built-in-cable-modem/
32 Replies
I am not sure I was steered correctly at Best Buy. I have internet through Spectrum Cable using their modem and router. I was told this product would give me the stronger WiFi coverage I need throughout my house. The modem and router are at one end and the WiFi is spotty in the center and weak at the other end. The guy told me it was only a matter of disconnecting the Spectrum router Ethernet and power and hooking up the Orbi. I went to do this and the Spectrum router also has a coaxial cable going into it. Their is no coaxial jack on this Orbi router. Do I need a different Orbi?
Thanks,
RCK22
What model Orbi did you get? If it doesn't have a coax cable in back, then it's a wifi router system only.
It can work with your isp modem/router. Your ISP Modem already has a build in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopTry option #2 first, if that doesn't work, try option#3.
RCK22 wrote:I am not sure I was steered correctly at Best Buy. I have internet through Spectrum Cable using their modem and router. I was told this product would give me the stronger WiFi coverage I need throughout my house. The modem and router are at one end and the WiFi is spotty in the center and weak at the other end. The guy told me it was only a matter of disconnecting the Spectrum router Ethernet and power and hooking up the Orbi. I went to do this and the Spectrum router also has a coaxial cable going into it. Their is no coaxial jack on this Orbi router. Do I need a different Orbi?
Thanks,
RCK22
- I typed in my model but I guess it was erased since it wasn’t on the drop down list. (RBK752 AX4200) appreciate you taking the time to reply. I was just trying to get the Wi-Fi stronger and across my entire house. I had hoped to buy something strong that would just give a strong boost to what I have and not be a huge hassle to install. With no coaxial plug it appears this is the wrong fit for me. Sorry, I have no idea how to make the adjustments you describe or even what they mean. I don’t mind returning this product but need to know what model I should look for. Thanks - RC
- If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.
Sounds like your not registering your products correctly. I have multiple registered devices and get support for each one that I have had reg'd. No extra support needed. Sounds like you may not know what your doing or talking about.
ABCHome wrote:
If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.
FURRYe38 wrote:
Sounds like your not registering your products correctly. I have multiple registered devices and get support for each one that I have had reg'd. No extra support needed. Sounds like you may not know what your doing or talking about.
ABCHome wrote:
If you already own a Netgear device be careful. Either register the product under a new email a d pray it doesn’t connect to your other profile. Now I’m stuck and there is zero support 6 months in unless you pay more. $700 for a product and one must pay for support. Look elsewhere.To clarify, the way to register a product is to use this link:
You can add it to whatever else you have registered.
You can use the same email address as everything else. I have more than a dozen products, most if them years old, going back to 2015
But free support last only 90 days. It is really for help during setup. However, the warranty period is at least a year, depending on where you are and local laws. So if something breaks you can initiate the warranty process.
Warranty Information | About Us | NETGEAR
There is one obvious place to ask for technical help after 90 days. You are there already. This community costs nothing.
It even has some input from Netgear's overworked official support people, but the regulars, mostly users with many years' experience, may well know more that anyone sitting in a call centre.
I recently purchased, very recently, the Nighthawk c7800 cable modem router. I need to extend its range. Should I have gotten the ORBI system instead? Can ORBI be added to my C7800 configuration. What is the best way to extend the range on my C7800. In the past I have had unsuccessful results in dealing with range extenders have they gotten better and if I use them on my C 7800 will it be as good as an orbi mesh system
If the wifi coverage is not enough when using the C series modem, you can add on NGs EX series wifi extenders to the C7800 wifi and one or two of these will help extend wifi coverage. EX7500, 7700 or 8000 would be suggested for use with the C7800.
What is the size of your home? Sq Ft?
TimboRanch wrote:I recently purchased, very recently, the Nighthawk c7800 cable modem router. I need to extend its range. Should I have gotten the ORBI system instead? Can ORBI be added to my C7800 configuration. What is the best way to extend the range on my C7800. In the past I have had unsuccessful results in dealing with range extenders have they gotten better and if I use them on my C 7800 will it be as good as an orbi mesh system
I am strongly considering using the EX7700 as the range extender for my C7800 Nighthawk. It's a 1-acre property and the house itself is pretty well covered with existing C7800 WIFI. I'm looking for better coverage outside the home and in the garage. My thought was to put the EX7700 at the other end of the home nearer to or in the garage to get better coverage outside.
Is there a configuration that would work with my C7800 with the external antennas on the outside of the house
I upgraded two days ago (CBK752) with this model and it has been the worst upgrade I have every had to deal with. My 2nd floor devices (Xbox, PC) are dropping 3 times a day. In addition to saying I have no Internet, yet my TV downstairs never loses connection to Hulu or Netflix. My previous older setup never dropped, I simply just didn't have the range for my master bedroom, so don't blame my ISP. Why am I having so many problems with this and why do I need to spend hours trying to troubleshoot something that should work out of the box. I loath having to call Tech support and I'm so pissed off right now.
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and devices?Where in the home is the CBR located? Main or 1st floor centrally is recommended...
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).Hello,
What Firmware version is currently loaded:
Router CBR750: v3.2.16.9, Satellite RBS 750 v3.2.16.6 (no updates)
What is the size of your home? Sq Ft?
1800sq ft
What is the distance between the router and devices?
Xbox(s), PC, Smart TV are between 15 to 30 feet away from the Satellite
Is the drops happening with both wired and wireless devices?
Drop only happens on the wireless devices on the 2nd floor. Tv on the first floor that is "Wired" does not lose connection.
Where in the home is the CBR located? Main or 1st floor centrally is recommended:
CBR is on the first floor.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.Try disabling the following and see:
Armor, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
I have implemented these changes and will follow up after testing the network.
- Is this a modem and router all in One? What companies use this model? I bought a Netgear Nighthawk first time with Netgear, mostly use 2 other brands, thought I would give you a chance. Tech personal from Sparklight worked with me for two days, tried calling Netgear 3 times in 2 days because we could never get a full connection. Each time on waited for 30 minutes then the line cut off. It was brought back to the store. Sparkling is looking at taking that one off their approved list and I will never buy another product. If I can't get through to a customer service tech in an hour and half waiting, this was the 2nd most expensive router/modem you have on the market. Last year for Christmas bought 4 cable modem routers for 4 sons and family. Bought 2 netgear 2 motorol. 1- netgear never could get hooked up even after working with your team and second one stopped working at 14 months. Out of warranty. No replacement. Both Motorola still going strong and both very easy to set up. This was my third TIME WITH a Netgear product would NOT recommend Poor Customer Service even during pre-pandemic times. Even during these times, you said to be patient and registered netgear persons receive priority. 30 minutes 3 times is not priority, don't use the pandemic as an excuse, get MORE tech. People.
- Netgear has the worst service I’ve ever seen or experienced. Horrendously expensive and want buyer to pay for assistance. Never again. Sorry for your loss!!
ABCHome wrote:
Netgear has the worst service I’ve ever seen or experienced. Horrendously expensive and want buyer to pay for assistance. Never again. Sorry for your loss!!You have a problem that needs fixing? You work for another brand?
Thanks for letting us know. Glad its working well.
Yes.
Cable ISP services.
What are you having problems with?
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.Ive had my CBK40 connected a couple of years ago to Cableone, prior SparkLight. Worked very well for me. Ive not put it online since Sparklight took over. Been using NGs CM series modems since. Now on a CAX80 from NG.
kate1976 wrote:
Is this a modem and router all in One? What companies use this model? I bought a Netgear Nighthawk first time with Netgear, mostly use 2 other brands, thought I would give you a chance. Tech personal from Sparklight worked with me for two days, tried calling Netgear 3 times in 2 days because we could never get a full connection. Each time on waited for 30 minutes then the line cut off. It was brought back to the store. Sparkling is looking at taking that one off their approved list and I will never buy another product. If I can't get through to a customer service tech in an hour and half waiting, this was the 2nd most expensive router/modem you have on the market. Last year for Christmas bought 4 cable modem routers for 4 sons and family. Bought 2 netgear 2 motorol. 1- netgear never could get hooked up even after working with your team and second one stopped working at 14 months. Out of warranty. No replacement. Both Motorola still going strong and both very easy to set up. This was my third TIME WITH a Netgear product would NOT recommend Poor Customer Service even during pre-pandemic times. Even during these times, you said to be patient and registered netgear persons receive priority. 30 minutes 3 times is not priority, don't use the pandemic as an excuse, get MORE tech. People.
