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Forum Discussion
Very Brief Internet Connection Issues
I actually have the AX6000 Orbi mesh system and couldn't find it on the list, but I think it is the same as the RBK53. I have recently installed the AX6000 system system and been very happy with t...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Thanks for the response!
I just updated my firmware a few weeks back to V3.2.10.11_1.2.12 and just looked today and it it says its the most recent, but I've been having the same issue before and after the update.
ISP is Spectrum gigabit, and I have their equipment in bridge mode working as a modem and using the Orbi system as the router. I had the same set up with my Nighthawk and didn't have the brief connection issues. The ISP modem router is the e31u2v1.
I have two satellites set up, one in a bedroom probably about 25 feet away and another in a back playroom about 35 feet away. I haven't noticed any of them having issues connecting. My house is about 6000 square feet.
The issue I'm having occurs on my desktop computer as well that is connected directly to the main Orbi router (no switch between), and I'm having it on wireless devices as well. I didn't have this issue on my old Nighthawk system, but the coverage really sucked on that one. My wifi coverage and speed is much better with the Orbi.
Has a factory reset and setup from scratch been performed since last update? I would try this.