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Forum Discussion
Very Brief Internet Connection Issues
I actually have the AX6000 Orbi mesh system and couldn't find it on the list, but I think it is the same as the RBK53. I have recently installed the AX6000 system system and been very happy with t...
Thanks for the response!
I just updated my firmware a few weeks back to V3.2.10.11_1.2.12 and just looked today and it it says its the most recent, but I've been having the same issue before and after the update.
ISP is Spectrum gigabit, and I have their equipment in bridge mode working as a modem and using the Orbi system as the router. I had the same set up with my Nighthawk and didn't have the brief connection issues. The ISP modem router is the e31u2v1.
I have two satellites set up, one in a bedroom probably about 25 feet away and another in a back playroom about 35 feet away. I haven't noticed any of them having issues connecting. My house is about 6000 square feet.
The issue I'm having occurs on my desktop computer as well that is connected directly to the main Orbi router (no switch between), and I'm having it on wireless devices as well. I didn't have this issue on my old Nighthawk system, but the coverage really sucked on that one. My wifi coverage and speed is much better with the Orbi.
Has a factory reset and setup from scratch been performed since last update? I would try this.
Furry,
This sounds like a potential issue with the RTS/CTS settings, no?
This last firmware set the threshold down to 64, where previously it was 2347. Check and adjust if necessary.
Ya I was going to see if a reset maybe needed first. Of course 2346 or 7 would be a godo step as well.
Thanks, I will give this a try and see if it works and report back. If it doesn't work, I will try a reset from scratch.
As I look at this though, this is a wireless setting, right? I'm having the same issue whether the device is wired or wireless. Could this issue also impact wired devices?
As I have dug into a little bit on the DAKboard and laptop, I don't think it is actually halting total internet connection. It just seems like it is blocking the site coming up on the initial try because I'm getting an error that it can't connect to the site, but then it will come up if you hit refresh immediately.
Does this happen with different browsers?
I would give a factory reset on the RBR and power OFF the ISP modem for 30 seconds then back on and walk thru the setup wizard a try.