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Forum Discussion
msinex
Apr 16, 2020Apprentice
Very Brief Internet Connection Issues
I actually have the AX6000 Orbi mesh system and couldn't find it on the list, but I think it is the same as the RBK53. I have recently installed the AX6000 system system and been very happy with t...
FURRYe38
Apr 16, 2020Guru
Has a factory reset and setup from scratch been performed since last update? I would try this.
Bandito
Apr 17, 2020Luminary
Furry,
This sounds like a potential issue with the RTS/CTS settings, no?
This last firmware set the threshold down to 64, where previously it was 2347. Check and adjust if necessary.
- FURRYe38Apr 17, 2020Guru
Ya I was going to see if a reset maybe needed first. Of course 2346 or 7 would be a godo step as well.
- msinexApr 19, 2020Apprentice
Thanks, I will give this a try and see if it works and report back. If it doesn't work, I will try a reset from scratch.
- msinexApr 19, 2020Apprentice
As I look at this though, this is a wireless setting, right? I'm having the same issue whether the device is wired or wireless. Could this issue also impact wired devices?
As I have dug into a little bit on the DAKboard and laptop, I don't think it is actually halting total internet connection. It just seems like it is blocking the site coming up on the initial try because I'm getting an error that it can't connect to the site, but then it will come up if you hit refresh immediately.
- FURRYe38Apr 20, 2020Guru
Does this happen with different browsers?
I would give a factory reset on the RBR and power OFF the ISP modem for 30 seconds then back on and walk thru the setup wizard a try.
- msinexApr 21, 2020Apprentice
I will work on that on my day off later in the week.
This has happened on a Win10 machine on both Chrome and Firefox, and my work Win10 machine with Chrome, and then it does it all the time on the DakBoard set up which is actually a Raspberry pi machine.
On the Raspberry pi, it gives an error around a "name resolution" issue; but then when I reload it immediately finds the webpage again. It gave me another "no internet" connection error when I was power cycling the router and I know there wasn't any internet connection. Is there some sort of setting on the router that would potentially cause a naming issue?