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Forum Discussion
msinex
Apr 16, 2020Apprentice
Very Brief Internet Connection Issues
I actually have the AX6000 Orbi mesh system and couldn't find it on the list, but I think it is the same as the RBK53. I have recently installed the AX6000 system system and been very happy with t...
msinex
Apr 19, 2020Apprentice
As I look at this though, this is a wireless setting, right? I'm having the same issue whether the device is wired or wireless. Could this issue also impact wired devices?
As I have dug into a little bit on the DAKboard and laptop, I don't think it is actually halting total internet connection. It just seems like it is blocking the site coming up on the initial try because I'm getting an error that it can't connect to the site, but then it will come up if you hit refresh immediately.
FURRYe38
Apr 20, 2020Guru
Does this happen with different browsers?
I would give a factory reset on the RBR and power OFF the ISP modem for 30 seconds then back on and walk thru the setup wizard a try.
- msinexApr 21, 2020Apprentice
I will work on that on my day off later in the week.
This has happened on a Win10 machine on both Chrome and Firefox, and my work Win10 machine with Chrome, and then it does it all the time on the DakBoard set up which is actually a Raspberry pi machine.
On the Raspberry pi, it gives an error around a "name resolution" issue; but then when I reload it immediately finds the webpage again. It gave me another "no internet" connection error when I was power cycling the router and I know there wasn't any internet connection. Is there some sort of setting on the router that would potentially cause a naming issue?
- Mikey94025Apr 21, 2020Hero
I actually have seen something similar in the past with the primary Windows 10 laptop I use and my Chrome browser. I briefly see an error in the browser but then it often refreshes immediately. I used to use Google DNS and switched it back to my ISP's DNS entries, but that didn't seem to make a difference.
I haven't seen it reappear in the past few days after repairing my Wireless connection. This is what I did:
- Right-click on the network toolbar icon and select Open Network & Internet Settings
- Change adapter options
- Right-click on the Wi-Fi connection, select Diagnose
- msinexApr 23, 2020Apprentice
I have time set aside on Saturday to reset and rebuild the router, but had a question in the interim. Someone else I spoke to in the real world indicated this could be a proxy server setting issue with the Orbi. The error I'm getting on my work laptop sometimes is that windows could not automatically detect the networks proxsy settings. I hit refresh on the site then and it almost always seems to work. This is a windows 10 machine using either internet explorer or chrome (same error whether ethernet connection or wireless).
- FURRYe38Apr 23, 2020Guru
Try looking at Control Panel/Internet Options/Connections tab/Lan Setting button"
The Automatically dectect settings can be either checked or unchecked. I have kept this uncheck since the days of XP. I was told a long time ago that this setting can cause varied problems.
msinex wrote:I have time set aside on Saturday to reset and rebuild the router, but had a question in the interim. Someone else I spoke to in the real world indicated this could be a proxy server setting issue with the Orbi. The error I'm getting on my work laptop sometimes is that windows could not automatically detect the networks proxsy settings. I hit refresh on the site then and it almost always seems to work. This is a windows 10 machine using either internet explorer or chrome (same error whether ethernet connection or wireless).