I have an RBR750 with two satellites. The router is set up in a bedroom on the top floor, and the two wired satellites are on the farthest corners of the house to try and maximize my network area. When I am connected to one satellite its very possible that the router and other satellite are not in range at all. This setup has been working really well for around 1.5 years in this house. All of my devices that stay in the same place (security camera, tv, laptop) have zero issues and the connection stays solid. The only issue I have is when I am moving between rooms, my phone (Samsung S22U) drops connection and to get it back on I have to turn wifi off on my phone, wait at least a minute and then turn it back on. When it drops connection my phone's wifi settings show 'Connection Failed' on my home network and nothing happens when I try to click on it to reconnect. At this point I do not know if it is an Orbi issue or an issue with the wifi on my phone but it has been happening for a couple months now and it is really annoying. I tried searching for a solution but could not find someone that had the same problem as me. Has anyone had an experience like this?
Re: Wifi from phone drops when moving between rooms
Some wifi phones or pads may not handle switching or roaming from one signal source to another seamlessly or well depending on how they are designed and supported by the Mfr.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz. Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Re: Wifi from phone drops when moving between rooms
Hello eshane09,
Welcome to the NETGEAR Community!
I understand that you are having internet connection issues with your Android mobile phone.
To verify if the issue is with your phone or your Orbi network please do the following:
Connect to your Obri network with your laptop.
Then move through your house in the same manner as you do with your phone when you experience dead zones.
If you are still seeing dead zones you may need to change the arrangement of your RBR750 mesh system. Please ensure that your Orbi mesh system is on the current FW version4.6.14.3.
If your Orbi system is not on the current FW please update it. Navigate to the link below for instructions on how to update the firmware on your Orbi mesh system:
