I updated my Orbi RB50K to 2.3.0.23, hitting the stop gap at 212. All was well, I was able to update and login to my RBS to get to .212. After upgrading my RBR to 2.3.0.32, I was forced to change the password. I was already using a secure password so I just reused it. All was well, but now I can't update the RBS firmware because it won't accept any password. I rebooted the RBS and also tried admin/password.Something got broken after the RBR was updated. I really don't want to reset my RBS and repair it. Clearly something got messed up, what other password could it be? I've only used ONE password forever on these things.

Wow, I got it working. I changed the password from a very complex one with many non-alpha characters to a simple one, like "Password1", and it worked. So now I wonder if there is some limitation on characters that caused the Satellite to not work. Although my original password was 12 characters and had a $ in it, so who knows.I also disabled the password recovery function, perhaps that did it.I'll update and put the old password back and see what happens.

I know older version of the firmware had issues with the $ character. I thought it had been fixed but maybe its been reintroduced. good job persevering at fixing it though!

For future reference, I believe the correct practice is to update the satellites first and the router last. I also seem to remember there was a way to skip the password change, although Netgear certainly made it not obvious.

I realized after a very frustrating hour of going up and down stairs that I had not held the paperclip in the tiny hole long enough. The LED turns orange and then (after what seems like a long time) begins to blink. Orange is "reset" and blink is "reset to factory". At that point, it no longert synced to the router, so "password" ought to work.

After updating, I set the old password and now it works on both the Satellite and Router.I'm not convinced that was the issue, I think it may have also been that I used the new password recovery thing and then disabled it. I happened to do that at the same time as changing the password. Given the password never changed, was working and it was broken, that is one variable that could've caused it, enabling that new PW recovery on the new firmware.I can't really prove that now, but if someone else reads this and has the same issue, try disabling the new PW recovery option on the router and then try. If that doesn't work, one more password set should probagate and let you know. Thanks for all the suggestions.

2.3.0.32 Update - Orbi Satellite Password Not Working

17 Replies

plemans
Guru
Mar 14, 2019
I take it you're trying to do the manual update if its asking for a password?

Does it work for the automated firmware upgrade?

Are you using a saved password manager to fill in the name and password? I've had automated ones fill in incorrectly.

It really doesn't take long to reset and reconfigure the RBS50. I know you don't want to do it but its probably the fastest way versus trying to guess/figure out the password issue.
- DB-Cooper
  Guide
  Mar 14, 2019
  Yes, trying to manually update and or access the IP directly. The password worked before the RBR update, now it simply doesn't. I do use PW Managers but I'm manually typing it as well, so it's not that.
  
  Auto firmware doesn't show any new version so I can only do manual. I'm hoping this update fixes my Volvo XC90's Wi-Fi which won't connect to Orbi despite working with my previous Linksys unit using same SSID/WPA2 key.
  
  I'll probably just reset and resync, annoying but fortunately there's no real config on it.
  - CrimpOn
    Guru
    Mar 14, 2019
    For future reference, I believe the correct practice is to update the satellites first and the router last. I also seem to remember there was a way to skip the password change, although Netgear certainly made it not obvious.
ekhalil
Master
Mar 14, 2019
DB-Cooper wrote:

.........but now I can't update the RBS firmware because it won't accept any password......

I don't get it, why do you need a password to update the Satellite?

I update my Satellite from the web GUI, through the Router as follows:

Have you tried that?
- DB-Cooper
  Guide
  Mar 14, 2019
  When you click on that it prompts for password. This is if you do manual update.
  
  I am using the web as well.
  - plemans
    Guru
    Mar 14, 2019
    Next step would be to factory reset the rbr50 and resync during setup as the satellite should be syncing from the main unit.

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2.3.0.32 Update - Orbi Satellite Password Not Working