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Forum Discussion
BillYoung
Nov 21, 2019Luminary
2.5.0.40 Attached Devices Issue on RBR50/RBS50
To whom it may concern: I have upgraded my Orbi system to 2.5.0.40 from 2.5.0.38 to fix the issue with naming devices. After the upgrade, i noticed an issue with the Attached Devices screen. I ...
- Nov 21, 2019
Try a factory reset on the RBR and setup from scratch and see if this resolves what your seeing.
BillYoung wrote:To whom it may concern:
I have upgraded my Orbi system to 2.5.0.40 from 2.5.0.38 to fix the issue with naming devices. After the upgrade, i noticed an issue with the Attached Devices screen. I have captured the information below to show the issue clearly:
#: 4Device Name: Elaine's PC
DEV-D5:0E:7F
192.168.1.1
IP Address: 192.168.1.1
MAC Address: 00:23:6A:D5:0E:7FConnected Type: Wired
Connected ORBI: Orbi Router
A0:40:A0:54:AD:F2If you notice the device appears to be my wife's PC. But notice the IP address of 192.168.1.1 and that the device appears to be wired to the Orbi router. Rest assured, the device in question is indeed NOT WIRED to the ORBI router, and the IP address shown is the IP Address for the modem. As my Orbi router is in AP mode, I would expect to see the modem in the list.Now I know I can correct this issue easily enough through the recently fixed naming of devices. But why did this fix cause this issue to appear?
BillYoung
Nov 22, 2019Luminary
FURRYe38:
Done. I did a factory reset on the device. Upon re-configuring it, it took me from AP mode back to Router mode. Even though it appeared to work, I still did a restore of the settings I originally had. (I had done a backup of my settings when this issue appeared.) I also had to re-sync my satellite to the router for it to work properly.
Once this was all done, I went into the Attached Devices screen, and it had the proper information about the modem once again. So the factory reset seemed to do the trick. So thank you for your suggestion.
FURRYe38
Nov 22, 2019Guru
Glad it worked out and the back up configuration from file worked too.
You might make a new backup configuration to file again to capture any new changes.
Enjoy. :smileywink: