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ProblematicOrbi's avatar
ProblematicOrbi
Aspirant
Apr 02, 2021
Solved

401 Unauthorized When Trying to Access Web Interface

I get the 401 unauthorized error when I try to access my router settings via the web interface. It doesn't seem to matter what device I use or whether I try orbilogin.net / routerlogin.net or the act...
  • FURRYe38's avatar
    FURRYe38
    Apr 12, 2021

    What browser are you using? 

    Try a different browser? IE11, Edge or Firefox? 

     

    When you reset the RBR, try disconnecting the RBR from the modem first. Then try connecting a browser to 192.168.1.1? 

ProblematicOrbi's avatar
ProblematicOrbi
Aspirant
Apr 13, 2021

Now I feel silly for not trying this earlier but I managed to login using Internet Explorer. 

 

Any idea why Chrome wouldn't be working to login? Is there a setting I need to change somewhere?

FURRYe38's avatar
FURRYe38
Guru
Apr 13, 2021

Try clearing Chromes browser cache out. Nothing on Orbi to change. Would be a browser problem.