NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Hello Tooljunkie
If you believe that your devices are dropping because they keep switching back and forth between the units try to move the satellite a greater distance away from the main unit.
DarrenM
So, I turned off one satelite. I moved the other one further away.
My wife started yelling at me tonight that the internet was constantly dropping her Apple laptop. She was tired of the interupted service all the time (me too, constantly dropping!). I turned off the satellite so that it was only running on the Orbi Router. Still dropping off every few minutes. Plugged in the R7000 and no more drops. Speed test speeds went up to 205 mps (with the Orbi, it would go up to 180 mps, then drop to around 100).
This is ridculous for a $500 router to be dropping all the time, even when only the router is turned on and 10 ft from the laptop.
I'm tired of waiting for a fix from Netgear. It's a great product for some people, but not worth the headaches for us. Maybe in a year or two they'll have their mess fixed.
and again the word apple is involved , this isnt a orbi issue , its apple and its apple centric bull shyt , and then they go dump the express and extreeme and tc and leave you guys stuck on real wifi , sorry buy steve jobs has much to blame for in this
almost 80% of complaints here and other mesh systems are apple based , yet they dont seem to see the coin drop
This is bull**bleep**. Apple hater, right?
Just for your information:
My Frtitzbox had no issues, my Vodafone router had also no issues. The problem - my flat is to big to have a good wifi in all rooms. My Fritzbox was never disconnecting, but I had only 5-10 Mbit in my office. Now I have 90 Mbit, but a lot diconnects.. It is also interesting, that other router from Netgear don't have this issue.
Do me the favor and post only something if you have someting meaningful..
