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YP's avatar
YP
Aspirant
Nov 22, 2018

Android connectivity issue on Pixel

I am facing strange issue with my Orbi wifi connection on Google Pixel 3 XL. Pixel connects to wifi and i can browse with chrome but apps are not connecting to internet. When I connecct mobile data it is working fine no issue.  I tried connecting to several other wifi and it works fine no issue. 

 

any help in solving this mystery is appreciated. 

14 Replies

  • What FW is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    Using any custome DNS on the Orbi router or letting it detect DNS from ISP? 

    Is this the only device that exhibits this problem? 


    YP wrote:

    I am facing strange issue with my Orbi wifi connection on Google Pixel 3 XL. Pixel connects to wifi and i can browse with chrome but apps are not connecting to internet. When I connecct mobile data it is working fine no issue.  I tried connecting to several other wifi and it works fine no issue. 

     

    any help in solving this mystery is appreciated. 


     

    • YP's avatar
      YP
      Aspirant
      My RBK50 is on V2.2.1.210. I have Verizon on the connected to my orbi. There is no modem in between.

      I changed dns to Google dns yesterday and still same issue.

      It is happening only on pixel 3 xl.
      • You might contact Google about this and let them know what your seeing and that this is the only device giving a problem with the Orbi.