NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Android connectivity issue on Pixel
I am facing strange issue with my Orbi wifi connection on Google Pixel 3 XL. Pixel connects to wifi and i can browse with chrome but apps are not connecting to internet. When I connecct mobile data i...
Google support asked to factory reset and try out. I did 4 time factory reset. Now they are saying it is Netgear issue. So disappointing to see this from Google.
You tell them this is the only device doing this?
Possible wifi problem between this device and orbi.
Is the Google device updated fully?
What happens if you temporarily disable WPA security on the Orbi and connect the Google device and test? Apps get any internet?
After trying this, set back to WPA2 and AES only and test.
Can try this and see if this helps any:
Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
https://community.netgear.com/t5/Orbi/Have-to-keep-rebooting-my-RBR50/m-p/1658603/highlight/false#M44420
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.
- I will try it out and will post results. Thank you so much for quick response.
Let us know what you find out. :smileywink:
- Tried all given options. None of them worked. Matter of fact it caused issue with Netflix TiVo and streaming services. Even without encryption no luck.
I got another mesh router and it is working on there. Totally clueless why orbi and pixel 3xl . I wish there is a log which I can see to make some sense