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Forum Discussion
Android connectivity issue on Pixel
I am facing strange issue with my Orbi wifi connection on Google Pixel 3 XL. Pixel connects to wifi and i can browse with chrome but apps are not connecting to internet. When I connecct mobile data i...
Hi YP
What is the android version of Google Pixel 3 XL? What is the behavior when you open an app? Is there an error message?
Regards,
Blanca
Community Team
Hi YP
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team
- Hi Blanca
I am on Android 9.0. apps are not able to connect to the internet. They just throw error message that check internet connection.
I do need help. I am at the point where I can not return phone or can not return my orbi.- Hi YP,
I have the same issue in my Pixel XL first gen.
Do you have other Android devices on Pie or are they previous versions of Android?
My big issue is an app for my fireplace (yeah, first world problems). The developers of the App have not updated to support Pie so the app itself cannot detect the WiFi state from the phone. I contacted the developers which seem to be 2 guys in China and they've admitted the fault.
Your situation may be different, but thought I'd share my issue.
I'm still very angry with NG over the Orbi Firmware and the other issues, but this may not be on them. The Google support team is very long but generally unsophisticated at the first 2 tiers and will blame anyone they can.
Good luck.