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Forum Discussion
AmitR
Dec 05, 2017NETGEAR Employee Retired
Announcing availability of OrbiOS 2.1
We’re excited to announce that OrbiOS 2.1 is now available for immediate download here: https://www.netgear.com/support/product/RBK50.aspx#download https://www.netgear.com/support/product/RBK40.asp...
Oliverpool
Dec 12, 2017Guide
Yes. Save yourself grieve and go with any other brands Mesh. They are far more reliable. I had nothing but trouble from V1 to V2 firmware over 6 months on two seperate RBK50 in 2 different locations with 2 different carriers. Run far away from Orbi.
Greyhawk68 wrote:Well I took the plunge and upgraded the firmware, hoping it would solve things, and it only made everything worse.
When Orbi worked great for 10 months, I would get 120 Mbps out in my man cave. Since 2.0, it disconnected so frequently as to become untrustworthy, dying in the middle of streaming or gaming all the time. Now when I updated today to 2.1, my throughput has dropped to less than 1 Mbps in the same location. I've factory reset, I've resynced, I've restarted everything multiple times to no avail.
I've invested $650 dollars in this system and I'm going to have to eat it now and buy something else. This will probably swear me off of Netgear for good unfortunately.
For those of you for whom it's working, I really hope it keeps it up. It was fantastic for me when it did. If you want some satellites or an extra router for cheap, feel free to message me.
-Grey
lounge11
Dec 12, 2017Guide
No comments or responses from Netgear on these issues? I have been following this and other threads.
- RSRADec 12, 2017StarRe the support from Netgear on this forum, a quick look at the Orbi Pro forum shows where the company is investing its support...
- aazDec 12, 2017Virtuoso
RSRA wrote:
Re the support from Netgear on this forum, a quick look at the Orbi Pro forum shows where the company is investing its support...I see a few more responses, but there has been no real issue posted. I don't see any better support for issues.
BTW, this is changing my mind on recommending Orbi and netgear in general. I used to be in the net promoter camp, but their handling of Orbi is just bad, and I find myself recommending people to wait right now but soon may change that to go somewhere else.