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Forum Discussion
AmitR
Dec 05, 2017NETGEAR Employee Retired
Announcing availability of OrbiOS 2.1
We’re excited to announce that OrbiOS 2.1 is now available for immediate download here: https://www.netgear.com/support/product/RBK50.aspx#download https://www.netgear.com/support/product/RBK40.asp...
AmitR
Dec 13, 2017NETGEAR Employee Retired
Let me give you a quick update. We've been following this and other threads on OrbiOS 2.1. There are 2 issues that we're tracking
1. Attached Client Devices aren't showing up correctly on the right Orbi. For the most part, it shows the devices are attached to the Router, even though they've roamed onto a Satellite.
2. The Attached Devices page isn't being populated. To clarify these devices are still connected through the Orbi to the Internet. The issue is that the UI isn't representing it correctly.
We've got a fix that addresses these issues coming soon. I can't provide a date right now due to corporate policies, but soon.
Orbi Product Management
rce3
Dec 14, 2017Guide
Amit-
A possible third issue. I am also seeing the Orbi Satellites themselves show up as attached devices rather than as satellites.
Some details: I am running my Orbi system (with two satellites) in AP mode. The Orbi's are connected via ethernet to a Ubiquiti Edgemax router. (They were not connected prior to the 2.1 release as that broke my network, connected now to take advantage of the ethernet backhaul feature.) I am not having any connectivity problems, just UI issues. When I first updated to 2.1, I saw only ~5 devices in the attached devices list with none of the satellites. But everything worked. Over the next day or so all devices including the satellites populated for a total of ~30 devices with everything showing as being directly connected to the router. When I visit the satellites directly via their IP address I can see that devices are actually connecting via the satellites, but that is not shown in the UI of the router. This is true on the web interface and in the iOS app.
Hope this helps.
-robert
- waynealightDec 14, 2017Apprentice
updated smoothly. wired backhaul works fine. finally nice to have that feature. router shows all satellite connections as wired, not what I wanted but having used the linksys velop system prior to orbi the same thing happened, except this such a much better product.
- rce3Dec 20, 2017Guide
Upgraded to 2.1.1.16. No change in behavior:
-system stable and working in AP mode with ethernet backhaul
-all devices including satellites show as directly attached to router
-no listings in satellite section (I have 2 satellites)
-same behavior in multiple browsers with cleared caches and in the iOS app
-robert
- aazDec 20, 2017Virtuoso
rce3 wrote:Upgraded to 2.1.1.16. No change in behavior:
-system stable and working in AP mode with ethernet backhaul
-all devices including satellites show as directly attached to router
-no listings in satellite section (I have 2 satellites)
-same behavior in multiple browsers with cleared caches and in the iOS app
-robert
Don't know if you updated properly - this updated fixed the display issue for me. You may want to try re-deploy the updates again. First satellites and then the router.
Make sure your satellites are working and not too close to the router, since if they are devices will prefer to attach to the router because that would be the best path.
- kmichalecDec 20, 2017Apprentice
What I find strange is people are mentioning that the dropouts seemed to have stopped and connections stabilized (for the most part) with this upgrade, but the release notes make no mention of a fix for this (or even other misc “bug fixes”). It only specifically mentions the display fixes for router vs satellite. If they attempted to fix the stability, why not call it out to help put peoples minds at ease? Unless this was more than just a display issue, and in order to “fix” the display, they had to fix the cause of the connectivity issues? Weird.
- DaveHamiltonDec 20, 2017Guide
rce3 wrote:Upgraded to 2.1.1.16. No change in behavior:
-system stable and working in AP mode with ethernet backhaul
-all devices including satellites show as directly attached to router
-no listings in satellite section (I have 2 satellites)
-same behavior in multiple browsers with cleared caches and in the iOS app
-robert
Same. I have one satellite with Ethernet backhaul, one with wireless. The wireless one shows up in the Satellites section, the Ethernet one never shows up there and only sometimes appears in the devices section. It does, however, work 100% of the time. My wireless satellite drops out regularly, and in this location never dropped out before 2.1.
YMMV, of course.
- KGrueDec 20, 2017Guide
Upgraded to 2.1.1.16 and at first devices closer to the satellite connected to it. Now they are all on the router :smileysad: