I have a smart plug and like most it only works at 2 4G. Yes it seems like it should work with the 2.4 channel on the orbi but it doesn't, because the Smart Life app states "it will only work on 2.4g networks". When I turned on the 2.4 and connected my phone to it worked fine. I'm thinking that the smart plug may only see the 2.4 but the phone(with the app) is on the 5g network. It seems like when I first had it set up (I've moved) the orbi would let you have a 2.4 guest network or something (I needed that because the orbi and samsung was having problems) and way I don't see that option or any other way to have the plug and app on the same network. Would like to hear suggestions.
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Try disabling the following and see: MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275...
Thanks but that sounds like lot of configuration for something that may/may not work for 5 minutes and may break something else work. BTW, FW is up to date and I changed the channel to 1 and neither worked. It really seems like an underlying problem with mesh networks (at least orbi). Everyone is using smart home devices and if netgear can't come out with a simplified solution I think it will be the death nail for the orbi.
